Installing Windows XP Home edition

B

Bill M

When I click on any of the options (Install, Check for
Compatability, etc) in the very beginning I get an error
message:

WINNT32 caused an exception C0000006H in module
KERNEL32.dll at 017f1bff857fc

which is usually followed by my computer locking up for
awhile.

My PC is a Pentium, with 256ram and 9GB of available space.
 
C

chris

Did you re-format your hard drive before installing xp
home...what was was your original operating software?
 
G

Guest

WIN 98/ no, I didn't reformat the drive.
-----Original Message-----
Did you re-format your hard drive before installing xp
home...what was was your original operating software?

.
 
M

Malke

WIN 98/ no, I didn't reformat the drive.

My guess is that your hard drive is going, but here are generic
troubleshooting steps for you to take:

There are two ways of installing XP - a clean install where the hard
drive is formatted first and an upgrade install where the new operating
system is installed "on top" of the old operating system. If you are
doing the latter, try a clean install instead. Formatting the drive
will wipe all current data, so you would expect to reinstall programs
from cd and restore data from backups. If you are already doing a clean
install and the installation is failing, you probably have bad
hardware. Start with a RAM test - I like Memtest86 from
www.memtest86.com - and let the test run for an extended time, like
overnight (unless you get errors immediately). If the RAM is good, then
run a hard drive diagnostic utility, which you can get from the drive
mftr.'s website.

Malke
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top