installing fax software

  • Thread starter Thread starter bill bartlett
  • Start date Start date
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bill bartlett

Hi Am trying to install the fax software in HOME EDITION ,however when I go
to the installation wizard in installing windows components I click the fax
sevices. I then get the configuration box which tells me to get files needed
frm XP HOME EDITION CD ROM COPY FILES FROM C\WINDOWS\ OPTIONS\INSTALL\i386.
iT TELLS ME TO INSTALL THE FILES fxscfgwz.dll. Nothing happens. Can anyone
tell me how to install the fax.
pleaeease help bill bartlett
 
bill bartlett said:
Hi Am trying to install the fax software in HOME EDITION ,however when I go
to the installation wizard in installing windows components I click the fax
sevices. I then get the configuration box which tells me to get files needed
frm XP HOME EDITION CD ROM COPY FILES FROM C\WINDOWS\ OPTIONS\INSTALL\i386.
iT TELLS ME TO INSTALL THE FILES fxscfgwz.dll. Nothing happens. Can anyone
tell me how to install the fax.
pleaeease help bill bartlett
Click to expand...
 
When the installation routine is unable to find the necessary installation
files (even when directed to the appropriate i386 Folder) it usually means
that the installation files are compressed. This is often the case when the
files are pre-copied by a manufacturer on the hard drive. If you do a search
for the files that the installation routine claims are missing (fxsapi.dll
and fxcfgwz.dll) you won't find them, but you will find fxsapi.dl_ and
fxcfgwz.dl_ (note than an Underscore character replaces the last letter in
the filename). These are compressed DLL files and will need to be
decompressed. Double click on them and you will get a prompt for the file to
use to open them. Click on BROWSE. and select Win32 Cabinet Self Extractor,
which is in the system folder. With any luck it will uncompress them all and
make them visible as DLL files. The install routine still may not find these
files. If so, then you must manually direct the installation routine to the
i386 folder that contains these extracted files.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-DTS -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
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