Can't install fax services


M

Mhaxx

I'd like to installa fax services (3.8 Mb, WinXP Pro SP3) but when I add
them and the installation starts immediately got an error message saying
there was an error during the copy and it's impossible to copy fxscover.exe.
Even if I select the right paths on my drive:

- C:\WINDOWS\system32
- C:\WINDOWS\ServicePackFiles\i386
- C:\WINDOWS\ServicePackFiles\i386
....

or

- insert WinXP SP2 (I haven't WinXP SP3 CD-ROM)

it's not accepted so at the end the installation fails. Why?

I only need to use Windows fax to send/receive fax.

Is there another (free) fax program for XP?


Thanks in advance,

Massimo
 
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H

Hal Hostetler [MVP-P/I]

http://members.shaw.ca/bsanders/FAQFAX.htm#_Toc88835132
2. Why can't the XP Fax Installation Program find the Installation Files?

If you have to resort to using the Cabinet Self-Extractor, you may not get
it to work. The other application that will do this for you is the Expand
utility:

C:\Users\halh>expand -?
Microsoft (R) File Expansion Utility Version 6.0.6001.18000
Copyright (c) Microsoft Corporation. All rights reserved.

Expands one or more compressed files.

EXPAND [-r] Source Destination
EXPAND -r Source [Destination]
EXPAND -D Source.cab [-F:Files]
EXPAND Source.cab -F:Files Destination

-r Rename expanded files.
-D Display list of files in source.
Source Source file specification. Wildcards may be used.
-F:Files Name of files to expand from a .CAB.
Destination Destination file | path specification.
Destination may be a directory.
If Source is multiple files and -r is not specified,
Destination must be a directory.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com
 
M

Mhaxx

2. Why can't the XP Fax Installation Program find the Installation Files?

I don't know, but the files are on my drive.. however if I select
theris path the installation fails.
If you have to resort to using the Cabinet Self-Extractor, you may not get

This link:

http://members.shaw.ca/bsanders/FAQFAX.htm#_Toc88835132

says:

In rare cases, a security database can become corrupted, preventing
the installation of XP Fax and a number of other components. This
article has detailed information on the problem and a method to
correct it:

http://support.microsoft.com/?id=884018 - You cannot add a Windows
component in Windows XP

This could be my case, so I read:

http://support.microsoft.com/?id=884018

and followed these steps:

http://support.microsoft.com/kb/278316/

to rebuild the database, since I had scecomp.old and so on..

However, even if I followed those steps, I'm not sure to have rebuilt
the database good, in fact the "fax services" installation still
fails.


Help!


Massimo







Massimo
 
M

Mhaxx

and followed these steps:
http://support.microsoft.com/kb/278316/

to rebuild the database, since I had scecomp.old and so on..

However, even if I followed those steps, I'm not sure to have rebuilt
the database good, in fact the "fax services" installation still
fails.

To be honest now, after restart on my Windows XP, installation asks
about a different file (FXSCFGWZ.dl_) from a different source (Windows
XP Professional, instead of Windows XP Professional SP3). That file is
in the CD-ROM (I inserted) under \I386 but installation fails when I
specify this path! WHY??

Massimo
 
H

Hal Hostetler [MVP-P/I]

FXSCFGWZ.dl_is a compressed file that needs to be uncompressed. Please see
the FAQ article concerning compressed files and don't forget about my post
concerning the Expand utility. Use it to expand the requested files
(FXSCFGWZ.dl_ will expand to become FXSCFGWZ.dll). and see if the installer
will then find them.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com
 
M

Mhaxx

FXSCFGWZ.dl_is a compressed file that needs to be uncompressed. Please
see

It seems a little bit strange to me you (manually) have to uncompress
files.. isn't there anything wrong?
the FAQ article concerning compressed files and don't forget about my post
concerning the Expand utility. Use it to expand the requested files
(FXSCFGWZ.dl_ will expand to become FXSCFGWZ.dll). and see if the installer
will then find them.

Sorry but.. could you suggest an another fax program? That's the simplest
way to proceed..

Massimo
 
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H

Hal Hostetler [MVP-P/I]

Snappy Fax
http://www.snappysoftware.com/
RKSFax
http://www.rkssoftware.com/rksfax/overview.html
VentaFax
http://www.ventafax.com/
FaxTalk FaxCenter Pro 7.5
http://www.faxtalk.com/products/ftfcp/index.htm

There is a free version of BVRP:

http://www.usr.com/bvrp/bvrp.asp
BVRP PhoneTools

Since the above comes bundled with new USR modems, I don't know if it will
work with non-USR modems. You can also send Faxes via your Internet
connection provided you are willing to pay for an Internet E-Faxing service:

http://www.slipstick.com/addins/services/fax.htm#internetfax
Personal Fax Services - Internet Fax
http://www.savetz.com/fax/
FAQ: How can I send a fax from the Internet?

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com
 

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