installing document viewer / no disk

R

rusty9825

When I turn on computer I get preparing to configure document viewer, and it
never does anything due to error this is what I get in the details

ee the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.NullReferenceException: Object reference not set to an instance of an
object.
at HP.CUE.Video.PlaybackControl.UpdateProgressBar()
at HP.CUE.Video.PlaybackControl._ProgressTimer_Tick(Object sender,
EventArgs e)
at System.Windows.Forms.Timer.OnTick(EventArgs e)
at System.Windows.Forms.Timer.TimerNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg,
IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
CodeBase:
file:///c:/WINDOWS/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
hpqimzone
Assembly Version: 3.0.0.0
Win32 Version: 053.000.013.000
CodeBase:
file:///C:/Program%20Files/HP/Digital%20Imaging/bin/hpqimzone.exe
----------------------------------------
hpqiface
Assembly Version: 4.0.0.0
Win32 Version: 053.000.013.000
CodeBase:
file:///C:/WINDOWS/assembly/GAC/hpqiface/4.0.0.0__a53cf5803f4c3827/hpqiface.dll
----------------------------------------
System.Drawing
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
CodeBase:
file:///C:/WINDOWS/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
CodeBase:
file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Windows.Forms
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
CodeBase:
file:///C:/WINDOWS/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
hpqcc2
Assembly Version: 3.0.0.0
Win32 Version: 053.000.013.000
CodeBase:
file:///C:/WINDOWS/assembly/GAC/hpqcc2/3.0.0.0__a53cf5803f4c3827/hpqcc2.dll
----------------------------------------
hpqutils
Assembly Version: 4.0.0.0
Win32 Version: 053.000.013.000
CodeBase:
file:///C:/WINDOWS/assembly/GAC/hpqutils/4.0.0.0__a53cf5803f4c3827/hpqutils.dll
----------------------------------------
hpqfmrsc
Assembly Version: 4.0.0.0
Win32 Version: 053.000.013.000
CodeBase:
file:///C:/WINDOWS/assembly/GAC/hpqfmrsc/4.0.0.0__a53cf5803f4c3827/hpqfmrsc.dll
----------------------------------------
hpqtray
Assembly Version: 4.0.0.0
Win32 Version: 053.000.013.000
CodeBase:
file:///C:/WINDOWS/assembly/GAC/hpqtray/4.0.0.0__a53cf5803f4c3827/hpqtray.dll
----------------------------------------
hpqovskn
Assembly Version: 3.0.0.0
Win32 Version: 053.000.013.000
CodeBase:
file:///C:/WINDOWS/assembly/GAC/hpqovskn/3.0.0.0__a53cf5803f4c3827/hpqovskn.dll
----------------------------------------
hpqimvlt
Assembly Version: 3.0.0.0
Win32 Version: 053.000.013.000
CodeBase:
file:///C:/WINDOWS/assembly/GAC/hpqimvlt/3.0.0.0__a53cf5803f4c3827/hpqimvlt.dll
----------------------------------------
hpqimgrc
Assembly Version: 4.0.0.0
Win32 Version: 053.000.013.000
CodeBase:
file:///C:/WINDOWS/assembly/GAC/hpqimgrc/4.0.0.0__a53cf5803f4c3827/hpqimgrc.dll
----------------------------------------
hpqntrop
Assembly Version: 4.0.0.0
Win32 Version: 053.000.013.000
CodeBase:
file:///C:/WINDOWS/assembly/GAC/hpqntrop/4.0.0.0__a53cf5803f4c3827/hpqntrop.dll
----------------------------------------
Interop.hpqcxm08
Assembly Version: 3.0.0.0
Win32 Version: 53.0.13.000
CodeBase:
file:///C:/WINDOWS/assembly/GAC/Interop.hpqcxm08/3.0.0.0__a53cf5803f4c3827/Interop.hpqcxm08.dll
----------------------------------------
System.Configuration
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
CodeBase:
file:///C:/WINDOWS/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Xml
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
CodeBase:
file:///C:/WINDOWS/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
HPQDocViewer
Assembly Version: 3.0.0.0
Win32 Version: 053.000.013.000
CodeBase:
file:///C:/Program%20Files/HP/Digital%20Imaging/bin/HPQDocViewer.EXE
----------------------------------------
LEAD
Assembly Version: 13.0.0.113
Win32 Version: 13.0.0.113
CodeBase:
file:///C:/WINDOWS/assembly/GAC/LEAD/13.0.0.113__9cf889f53ea9b907/LEAD.dll
----------------------------------------
LEAD.Wrapper
Assembly Version: 13.0.0.113
Win32 Version: 13.0.0.113
CodeBase:
file:///C:/WINDOWS/assembly/GAC/LEAD.Wrapper/13.0.0.113__9cf889f53ea9b907/LEAD.Wrapper.dll
----------------------------------------
LEAD.Windows.Forms
Assembly Version: 13.0.0.113
Win32 Version: 13.0.0.113
CodeBase:
file:///C:/WINDOWS/assembly/GAC/LEAD.Windows.Forms/13.0.0.113__9cf889f53ea9b907/LEAD.Windows.Forms.dll
----------------------------------------
LEAD.Drawing
Assembly Version: 13.0.0.113
Win32 Version: 13.0.0.113
CodeBase:
file:///C:/WINDOWS/assembly/GAC/LEAD.Drawing/13.0.0.113__9cf889f53ea9b907/LEAD.Drawing.dll
----------------------------------------
interop.hpqimgr
Assembly Version: 3.0.0.0
Win32 Version: 53.0.13.000
CodeBase:
file:///C:/WINDOWS/assembly/GAC/interop.hpqimgr/3.0.0.0__a53cf5803f4c3827/interop.hpqimgr.dll
----------------------------------------
hpqthumb
Assembly Version: 3.0.0.0
Win32 Version: 053.000.013.000
CodeBase:
file:///C:/WINDOWS/assembly/GAC/hpqthumb/3.0.0.0__a53cf5803f4c3827/hpqthumb.dll
----------------------------------------
hpqasset
Assembly Version: 4.0.0.0
Win32 Version: 053.000.013.000
CodeBase:
file:///C:/WINDOWS/assembly/GAC/hpqasset/4.0.0.0__a53cf5803f4c3827/hpqasset.dll
----------------------------------------
hpqmirsc
Assembly Version: 3.0.0.0
Win32 Version: 053.000.013.000
CodeBase: file:///C:/Program%20Files/HP/Digital%20Imaging/bin/hpqmirsc.DLL
----------------------------------------
hpqedit
Assembly Version: 3.0.0.0
Win32 Version: 053.000.013.000
CodeBase:
file:///C:/WINDOWS/assembly/GAC/hpqedit/3.0.0.0__a53cf5803f4c3827/hpqedit.dll
----------------------------------------
hpqimlib
Assembly Version: 3.0.0.0
Win32 Version: 053.000.013.000
CodeBase:
file:///C:/WINDOWS/assembly/GAC/hpqimlib/3.0.0.0__a53cf5803f4c3827/hpqimlib.dll
----------------------------------------
hpqvideo
Assembly Version: 3.0.0.0
Win32 Version: 053.000.013.000
CodeBase:
file:///C:/WINDOWS/assembly/GAC/hpqvideo/3.0.0.0__a53cf5803f4c3827/hpqvideo.dll
----------------------------------------
LEAD.Windows.Forms.DrawingContainer
Assembly Version: 13.0.0.113
Win32 Version: 13.0.0.113
CodeBase:
file:///C:/WINDOWS/assembly/GAC/LEAD.Windows.Forms.DrawingContainer/13.0.0.113__9cf889f53ea9b907/LEAD.Windows.Forms.DrawingContainer.dll
----------------------------------------
hpqmdmr
Assembly Version: 4.0.0.0
Win32 Version: 053.000.013.000
CodeBase:
file:///C:/WINDOWS/assembly/GAC/hpqmdmr/4.0.0.0__a53cf5803f4c3827/hpqmdmr.dll
----------------------------------------
LEAD.Drawing.Imaging.ImageProcessing
Assembly Version: 13.0.0.113
Win32 Version: 13.0.0.113
CodeBase:
file:///C:/WINDOWS/assembly/GAC/LEAD.Drawing.Imaging.ImageProcessing/13.0.0.113__9cf889f53ea9b907/LEAD.Drawing.Imaging.ImageProcessing.dll
----------------------------------------
hpqglutl
Assembly Version: 4.0.0.0
Win32 Version: 053.000.013.000
CodeBase:
file:///C:/WINDOWS/assembly/GAC/hpqglutl/4.0.0.0__a53cf5803f4c3827/hpqglutl.dll
----------------------------------------
Interop.hpqvideo
Assembly Version: 3.0.0.0
Win32 Version: 53.0.13.000
CodeBase:
file:///C:/WINDOWS/assembly/GAC/Interop.hpqvideo/3.0.0.0__a53cf5803f4c3827/Interop.hpqvideo.dll
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.
 
S

smlunatick

When I turn on computer I get preparing to configure document viewer, andit
never does anything due to error this is what I get in the details

ee the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.NullReferenceException: Object reference not set to an instance ofan
object.
   at HP.CUE.Video.PlaybackControl.UpdateProgressBar()
   at HP.CUE.Video.PlaybackControl._ProgressTimer_Tick(Object sender,
EventArgs e)
   at System.Windows.Forms.Timer.OnTick(EventArgs e)
   at System.Windows.Forms.Timer.TimerNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg,
IntPtr wparam, IntPtr lparam)

************** Loaded Assemblies **************
mscorlib
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
    CodeBase:
file:///c:/WINDOWS/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
hpqimzone
    Assembly Version: 3.0.0.0
    Win32 Version: 053.000.013.000
    CodeBase:
file:///C:/Program%20Files/HP/Digital%20Imaging/bin/hpqimzone.exe
----------------------------------------
hpqiface
    Assembly Version: 4.0.0.0
    Win32 Version: 053.000.013.000
    CodeBase:
file:///C:/WINDOWS/assembly/GAC/hpqiface/4.0.0.0__a53cf5803f4c3827/hpqiface.dll
----------------------------------------
System.Drawing
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
    CodeBase:
file:///C:/WINDOWS/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
    CodeBase:
file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Windows.Forms
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
    CodeBase:
file:///C:/WINDOWS/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
hpqcc2
    Assembly Version: 3.0.0.0
    Win32 Version: 053.000.013.000
    CodeBase:
file:///C:/WINDOWS/assembly/GAC/hpqcc2/3.0.0.0__a53cf5803f4c3827/hpqcc2.dll
----------------------------------------
hpqutils
    Assembly Version: 4.0.0.0
    Win32 Version: 053.000.013.000
    CodeBase:
file:///C:/WINDOWS/assembly/GAC/hpqutils/4.0.0.0__a53cf5803f4c3827/hpqutils.dll
----------------------------------------
hpqfmrsc
    Assembly Version: 4.0.0.0
    Win32 Version: 053.000.013.000
    CodeBase:
file:///C:/WINDOWS/assembly/GAC/hpqfmrsc/4.0.0.0__a53cf5803f4c3827/hpqfmrsc.dll
----------------------------------------
hpqtray
    Assembly Version: 4.0.0.0
    Win32 Version: 053.000.013.000
    CodeBase:
file:///C:/WINDOWS/assembly/GAC/hpqtray/4.0.0.0__a53cf5803f4c3827/hpqtray..dll
----------------------------------------
hpqovskn
    Assembly Version: 3.0.0.0
    Win32 Version: 053.000.013.000
    CodeBase:
file:///C:/WINDOWS/assembly/GAC/hpqovskn/3.0.0.0__a53cf5803f4c3827/hpqovskn.dll
----------------------------------------
hpqimvlt
    Assembly Version: 3.0.0.0
    Win32 Version: 053.000.013.000
    CodeBase:
file:///C:/WINDOWS/assembly/GAC/hpqimvlt/3.0.0.0__a53cf5803f4c3827/hpqimvlt.dll
----------------------------------------
hpqimgrc
    Assembly Version: 4.0.0.0
    Win32 Version: 053.000.013.000
    CodeBase:
file:///C:/WINDOWS/assembly/GAC/hpqimgrc/4.0.0.0__a53cf5803f4c3827/hpqimgrc.dll
----------------------------------------
hpqntrop
    Assembly Version: 4.0.0.0
    Win32 Version: 053.000.013.000
    CodeBase:
file:///C:/WINDOWS/assembly/GAC/hpqntrop/4.0.0.0__a53cf5803f4c3827/hpqntrop.dll
----------------------------------------
Interop.hpqcxm08
    Assembly Version: 3.0.0.0
    Win32 Version: 53.0.13.000
    CodeBase:
file:///C:/WINDOWS/assembly/GAC/Interop.hpqcxm08/3.0.0.0__a53cf5803f4c3827/Interop.hpqcxm08.dll
----------------------------------------
System.Configuration
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
    CodeBase:
file:///C:/WINDOWS/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Xml
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
    CodeBase:
file:///C:/WINDOWS/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
HPQDocViewer
    Assembly Version: 3.0.0.0
    Win32 Version: 053.000.013.000
    CodeBase:
file:///C:/Program%20Files/HP/Digital%20Imaging/bin/HPQDocViewer.EXE
----------------------------------------
LEAD
    Assembly Version: 13.0.0.113
    Win32 Version: 13.0.0.113
    CodeBase:
file:///C:/WINDOWS/assembly/GAC/LEAD/13.0.0.113__9cf889f53ea9b907/LEAD.dll
----------------------------------------
LEAD.Wrapper
    Assembly Version: 13.0.0.113
    Win32 Version: 13.0.0.113
    CodeBase:
file:///C:/WINDOWS/assembly/GAC/LEAD.Wrapper/13.0.0.113__9cf889f53ea9b907/LEAD.Wrapper.dll
----------------------------------------
LEAD.Windows.Forms
    Assembly Version: 13.0.0.113
    Win32 Version: 13.0.0.113
    CodeBase:
file:///C:/WINDOWS/assembly/GAC/LEAD.Windows.Forms/13.0.0.113__9cf889f53ea9b907/LEAD.Windows.Forms.dll
----------------------------------------
LEAD.Drawing
    Assembly Version: 13.0.0.113
    Win32 Version: 13.0.0.113
    CodeBase:
file:///C:/WINDOWS/assembly/GAC/LEAD.Drawing/13.0.0.113__9cf889f53ea9b907/LEAD.Drawing.dll
----------------------------------------
interop.hpqimgr
    Assembly Version: 3.0.0.0
    Win32 Version: 53.0.13.000
    CodeBase:
file:///C:/WINDOWS/assembly/GAC/interop.hpqimgr/3.0.0.0__a53cf5803f4c3827/interop.hpqimgr.dll
----------------------------------------
hpqthumb
    Assembly Version: 3.0.0.0
    Win32 Version: 053.000.013.000
    CodeBase:
file:///C:/WINDOWS/assembly/GAC/hpqthumb/3.0.0.0__a53cf5803f4c3827/hpqthumb.dll
----------------------------------------
hpqasset
    Assembly Version: 4.0.0.0
    Win32 Version: 053.000.013.000
    CodeBase:
file:///C:/WINDOWS/assembly/GAC/hpqasset/4.0.0.0__a53cf5803f4c3827/hpqasset.dll
----------------------------------------
hpqmirsc
    Assembly Version: 3.0.0.0
    Win32 Version: 053.000.013.000
    CodeBase: file:///C:/Program%20Files/HP/Digital%20Imaging/bin/hpqmirsc.DLL
----------------------------------------
hpqedit
    Assembly Version: 3.0.0.0
    Win32 Version: 053.000.013.000
    CodeBase:
file:///C:/WINDOWS/assembly/GAC/hpqedit/3.0.0.0__a53cf5803f4c3827/hpqedit..dll
----------------------------------------
hpqimlib
    Assembly Version: 3.0.0.0
    Win32 Version: 053.000.013.000
    CodeBase:
file:///C:/WINDOWS/assembly/GAC/hpqimlib/3.0.0.0__a53cf5803f4c3827/hpqimlib.dll
----------------------------------------
hpqvideo
    Assembly Version: 3.0.0.0
    Win32 Version: 053.000.013.000
    CodeBase:
file:///C:/WINDOWS/assembly/GAC/hpqvideo/3.0.0.0__a53cf5803f4c3827/hpqvideo.dll
----------------------------------------
LEAD.Windows.Forms.DrawingContainer
    Assembly Version: 13.0.0.113
    Win32 Version: 13.0.0.113
    CodeBase:
file:///C:/WINDOWS/assembly/GAC/LEAD.Windows.Forms.DrawingContainer/13.0.0.113__9cf889f53ea9b907/LEAD.Windows.Forms.DrawingContainer.dll
----------------------------------------
hpqmdmr
    Assembly Version: 4.0.0.0
    Win32 Version: 053.000.013.000
    CodeBase:
file:///C:/WINDOWS/assembly/GAC/hpqmdmr/4.0.0.0__a53cf5803f4c3827/hpqmdmr..dll
----------------------------------------
LEAD.Drawing.Imaging.ImageProcessing
    Assembly Version: 13.0.0.113
    Win32 Version: 13.0.0.113
    CodeBase:
file:///C:/WINDOWS/assembly/GAC/LEAD.Drawing.Imaging.ImageProcessing/13.0..0.113__9cf889f53ea9b907/LEAD.Drawing.Imaging.ImageProcessing.dll
----------------------------------------
hpqglutl
    Assembly Version: 4.0.0.0
    Win32 Version: 053.000.013.000
    CodeBase:
file:///C:/WINDOWS/assembly/GAC/hpqglutl/4.0.0.0__a53cf5803f4c3827/hpqglutl.dll
----------------------------------------
Interop.hpqvideo
    Assembly Version: 3.0.0.0
    Win32 Version: 53.0.13.000
    CodeBase:
file:///C:/WINDOWS/assembly/GAC/Interop.hpqvideo/3.0.0.0__a53cf5803f4c3827/Interop.hpqvideo.dll
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
    <system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.
Click to expand...

What document viewer?

It seems that you might have a problem with the Sun Java system/ In
"Add/Remove Progrma" and uninstall all entries of Sun Java. Then, get
the latest version from www.java.com.
 

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