Installer Service failing with Error 997 in display box a

[Guest]

Recently I have a Windows 2000 /SP4

When manually starting up the Windows installer Service (3.1.4000.1823) I
get a dialog box stating that "Could not start Windows Installer Service on
local computer Error 997: overlapped I/O operation is in progress" In the
event viewer I get a 7023 Event ID with the same message.

I can be reached at (e-mail address removed)

 

[Jerold Schulman]

Recently I have a Windows 2000 /SP4

When manually starting up the Windows installer Service (3.1.4000.1823) I
get a dialog box stating that "Could not start Windows Installer Service on
local computer Error 997: overlapped I/O operation is in progress" In the
event viewer I get a 7023 Event ID with the same message.

I can be reached at (e-mail address removed)

See if any of the following apply:

http://support.microsoft.com?kbid=227365 "'Error 997' When Using Hummingbird NFS Maestro in Windows 2000 "
http://support.microsoft.com?kbid=248408 "Error Message: System Error 997 Has Occurred "
http://support.microsoft.com?kbid=266657 "Windows 2000 Directory Service Agent Fails to Maintain Exclusive Control of Port 389 "
http://support.microsoft.com?kbid=295712 "Error Message: Overlapped I/O Operation Is in Progress "
http://support.microsoft.com?kbid=305837 "DNS Intersite Messaging Global Catalog NTFRS and 'Invalid Credentials' Error Messages on Domain Controller "
http://support.microsoft.com?kbid=315182 "LDAP server locally not available on domain controller because of Winsock program "
http://support.microsoft.com?kbid=827363 "How to Use the KB 824146 Scanning Tool to Identify Host Computers That Do Not Have the 823980 {MS03-026} and the 824146 {MS03-039} Security Patches Installed "
http://support.microsoft.com?kbid=830064 "LDAP queries fail and you cannot open Active Directory Users and Computers in Windows 2000 "

 

[Guest]

This may or may not be related to your problem but, A few weeks ago I started
having problems with MSI3.1 and Veritas Backup Exec. I could not remove or
install anything and my tape drives were in an "Offline" status. I contacted
my vendor about the strange problems I was having and he said that I needed
to boot into safe mode and disable my APC services. He indicated to me a
problem with my APC software version 6.x that caused problems with several
Windows components and Applications. I made the corrections and my system
started working properly..
I wouldnt have thought another application would cause these seemingly
unrelated problems,,,but it did. here is a link the the APC artical.


http://www.apc.com/solutions/display.cfm?ID=DEA020F8-5056-9170-D3E96B2134AFF145

also

http://nam-en.apc.com/cgi-bin/nam_e...WRzb3J0PSZwX3Jvd19jbnQ9NTAxJnBfcGFnZT0x&p_li=