Installation Wizard

[Ed Wood]

I have a problem with the installation wizard of XP Pro. I have a Gigabyte S
Series GA-945PL-S3 Core 2 Duo Processor motherboard running an Intell
2l5mhtz chip with 2gb ram. I also have 2 (two) 250gb hard drives.

I have an Nvidia Gforce 7300 GT PCI-express video card, a Creative Labs 512
PCI-express, and a Belkin PCI-express 3-port firewire card. I do not have any
standard PCI cards installed in this machine. Both the Video Card and the
Sound Card manufacturers drivers are installed. There were no supplied
drivers with the firewire card.

Whenever I reboot my system, the PCI install wizard pops up wanting to
install a new PCI device. Since all of the currently PCI-express devices are
working properly, there is nothing to install.

How can I disable this attempt to install a non-existent PCI device? I have
checked the check-box on the Install Wizard that tells XP not to remind me
again. Also, if I delete the PCI device with the yellow exclamation point
under device manager, it trys to reinstall the PCI device on next boot.

Does anyone have any suggestions? Thanks for any help that is forthcoming.

Ed

 

[Brian A.]

I have a problem with the installation wizard of XP Pro. I have a Gigabyte S
Series GA-945PL-S3 Core 2 Duo Processor motherboard running an Intell
2l5mhtz chip with 2gb ram. I also have 2 (two) 250gb hard drives.

I have an Nvidia Gforce 7300 GT PCI-express video card, a Creative Labs 512
PCI-express, and a Belkin PCI-express 3-port firewire card. I do not have any
standard PCI cards installed in this machine. Both the Video Card and the
Sound Card manufacturers drivers are installed. There were no supplied
drivers with the firewire card.

Whenever I reboot my system, the PCI install wizard pops up wanting to
install a new PCI device. Since all of the currently PCI-express devices are
working properly, there is nothing to install.

How can I disable this attempt to install a non-existent PCI device? I have
checked the check-box on the Install Wizard that tells XP not to remind me
again. Also, if I delete the PCI device with the yellow exclamation point
under device manager, it trys to reinstall the PCI device on next boot.

Does anyone have any suggestions? Thanks for any help that is forthcoming.

Ed

How to troubleshoot unknown devices that are listed in Device Manager in Windows XP
http://support.microsoft.com/kb/314464/en-us

Troubleshooting Device Conflicts with Device Manager
http://support.microsoft.com/kb/310126/

Explanation of error codes generated by Device Manager in Microsoft Windows XP
Professional
(Also applies to XP Pro x64 and XP Home)
http://support.microsoft.com/kb/310123/EN-US/

How to manage devices in Windows XP
http://support.microsoft.com/kb/283658/en-us

--
Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

 

[Ed Wood]

Brian,

Good advice, but I could find nothing in these white papers that was helpful
to me. It is not an unknown device. Device Manager picks it up as a system
device/PCI device. Under "properties" it identifies the device as: PCI bus 0,
device 27, function 0.

Under "Device Status" XP reports: Windows cannot load the device driver for
this hardware. The driver may be corrupted or missing. (Code 39)

The White Paper on the explanation of Error Codes for Error Code 39 states:

Recommended resolution

Reasons for this error include a driver that is not present; a binary file
that is corrupted; a file I/O problem, or a driver that references an entry
point in another binary file that could not be loaded.

Uninstall the driver, and then click Scan for hardware changes to reinstall
or upgrade the driver.

The driver has been uninstalled, and a scan for new hardware has been done.
The wizard cannot find any driver, and I have no idea what PCI device it is
searching for. I have tried to reinstall the Video card drivers and the Sound
card drivers when Wizard asks for them, but still get the message "driver not
found" and the wizard installation fails.

Don't know what to try next.

Thanks for your response.
Ed

 

[sgopus]

your system is telling you that you need to install the drivers for your
motherboard chipset, usually it's either the northbridge or southbridge
chipset.

 

[Ed Wood]

Thanks for the help. I will give it a try.

your system is telling you that you need to install the drivers for your
motherboard chipset, usually it's either the northbridge or southbridge
chipset.

 

[Ed Wood]

I have tried every suggestion that is listed in this post, and nothing solved
the problem. I still have the Found New Hardware Wizard run at every bootup.
If I let the wizard run, it cannot find any software to install. I have tried
every option in the wizard and nothing helps. If, after the wizard has "done
it's thing", and cannot find anything to install, then I click on "Finish"
the wizard closes then opens again with the same message. The only way out of
this loop is to cancel the wizard.

At this point, the only thing that I know to do is to reinstall windows xp
Pro, and hope this clears up the problem, but every time I have ever tried to
repair or reinstall windows xp, the only thing I have succeeded in doing was
lose all my program settings and have wound up having to reinstall everything
on my computer again! I wish to avoid this if necessary, because I don't want
to lose all my Outlook files, settings, addresses, etc. Not to mention
several programs that I would have to reconfigure.

Does anyone have any clue on how to disable or remove the "Found New
Hardware Wizard"?????

Thanks,

 

[Elmo]

I have tried every suggestion that is listed in this post, and nothing solved
the problem. I still have the Found New Hardware Wizard run at every bootup.
If I let the wizard run, it cannot find any software to install. I have tried
every option in the wizard and nothing helps. If, after the wizard has "done
it's thing", and cannot find anything to install, then I click on "Finish"
the wizard closes then opens again with the same message. The only way out of
this loop is to cancel the wizard.

At this point, the only thing that I know to do is to reinstall windows xp
Pro, and hope this clears up the problem, but every time I have ever tried to
repair or reinstall windows xp, the only thing I have succeeded in doing was
lose all my program settings and have wound up having to reinstall everything
on my computer again! I wish to avoid this if necessary, because I don't want
to lose all my Outlook files, settings, addresses, etc. Not to mention
several programs that I would have to reconfigure.

Does anyone have any clue on how to disable or remove the "Found New
Hardware Wizard"?????

Thanks,

A Google search netted this.. I see you've tried many other MSKB
articles, but maybe you'll get lucky with this one:

http://support.microsoft.com/kb/298370

 

[Jose]

I have tried every suggestion that is listed in this post, and nothing solved
the problem. I still have the Found New Hardware Wizard run at every bootup.
If I let the wizard run, it cannot find any software to install. I have tried
every option in the wizard and nothing helps. If, after the wizard has "done
it's thing", and cannot find anything to install, then I click on "Finish"
the wizard closes then opens again with the same message. The only way out of
this loop is to cancel the wizard.

At this point, the only thing that I know to do is to reinstall windows xp
Pro, and hope this clears up the problem, but every time I have ever tried to
repair or reinstall windows xp, the only thing I have succeeded in doing was
lose all my program settings and have wound up having to reinstall everything
on my computer again! I wish to avoid this if necessary, because I don't want
to lose all my Outlook files, settings, addresses, etc. Not to mention
several programs that I would have to reconfigure.

Does anyone have any clue on how to disable or remove the "Found New
Hardware Wizard"?????

Thanks,

Has it ever worked properly?

Any new CD/DVD hardware/software installed lately?

Code 39 is not unheard of and sometimes easy to fix with one of may
search results:

http://www.pchell.com/hardware/cd_drive_error_code_39.shtml