Installation Will Not Complete

[Nathan]

I tried to upgrade from Windows 98 to Windows 2000 Pro. It
has gotten as far as the setup of devices such as mouse
and keyboard and finalizing. Before it saves settings it
restarts the PC and restarts the set up all over again. If
I leave the PC it will do that forever (which I have done,
for over 8 hours). If I turn off the PC and reboot, it
continues the set-up cycle. How do I get out of that? Time
is critical... I have several VB programs saved on my hard
drive that I can not access.
Please help a desperate college student get his computer
running!!
Thanks

 

[GHalleck]

I tried to upgrade from Windows 98 to Windows 2000 Pro. It
has gotten as far as the setup of devices such as mouse
and keyboard and finalizing. Before it saves settings it
restarts the PC and restarts the set up all over again. If
I leave the PC it will do that forever (which I have done,
for over 8 hours). If I turn off the PC and reboot, it
continues the set-up cycle. How do I get out of that? Time
is critical... I have several VB programs saved on my hard
drive that I can not access.
Please help a desperate college student get his computer
running!!
Thanks

Several hard lessons to be learned. First, always backup on
both a routine basis and especially when attempting upgrades.
Second, do a clean install of Windows instead of installing
on top of an existing version. Third, always verify that the
hardware is compatible with the new system, especially when
transitioning from Win9X to a Windows NT derivative, such as
Windows 2000. To recover the VB programs, remove the HD and
install as a slave drive in a Win98 system; the HD might
still be readable if the formatting was not changed from
FAT to NTFS. Good luck.

 

[Robert Mitchell [MSFT]]

Hello Nathan,

Try to start your system in Safe Mode. It that works, use MSCONFIG to turn
off all services and startup items. If this allows you to boot up in normal
mode, you can use MSCONFIG to turn those items back on a few at a time until
you find out what it is that is causing the reboot loop.

NOTE: MSCONFIG does not come with Windows 2000. You can download it from
the following site....

http://www2.whidbey.com/djdenham/Msconfig.htm
This is not a Microsoft site and we make no guarantees to the content.
--
Robert Mitchell
Windows NT4&2000 MCSE
Microsoft Enterprise Support

Search our Knowledge Base at http://support.microsoft.com/directory
Visit the Windows 2000 Homepage at
http://www.microsoft.com/windows2000/default.asp
See the Windows NT Homepage at http://www.microsoft.com/ntserver/

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