Installation of XP SP2 downloaded from MSN

[Guest]

I downloaded SP2 for XP from the MS website. While it was installing ,
Norton anit-virus detected a trojan horse. After SP2 finished and rebooted,
the following error appears when the file system is accessed:
"Windows - Corrupt File
The file or directory C:\$MFT is corrupt and unreadable. Please run the
chkdsk utility."

Also, the paging file is gone and the system will not allow a new one. I
have run chkdsk many times - in safe mode and in Windows debug mode. The
error message reappears. What can I do to restore the MFT and how did a
virus attach itself to the download?

 

[Kelly]

Hi Phil,

Had you read the "before installing SP2..."? If not, do so now:

Installing SP2: http://www3.telus.net/dandemar/spackins.htm

Windows SP2 Information, Guidelines and Troubleshooting:
http://www.kellys-korner-xp.com/xp_s.htm#sp2

What to Know Before You Download and Install Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx#XSLTsection126121120120

Application Compatibility Testing and Mitigation Guide for Windows XP
Service Pack 2

http://www.microsoft.com/downloads/...cf-2dee-4772-add9-ad0eaf89c4a7&DisplayLang=en
--
All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

 

[Morituri-|-Max]

I downloaded SP2 for XP from the MS website. While it was installing
, Norton anit-virus detected a trojan horse. After SP2 finished and
rebooted, the following error appears when the file system is
accessed: "Windows - Corrupt File
The file or directory C:\$MFT is corrupt and unreadable. Please run
the chkdsk utility."

Doesn't sound like a very good anti-virus program if it detected it and
STILL let it THROUGH...

My condolences... that stuff sucks..

 

[Jupiter Jones [MVP]]

Most likely it was a false positive, AV is usually best disabled during
updates for just that reason.
In this case the AV removed something essential.

Another possibility was an ineffective firewall.

 

[Kelly]

But we are speaking of Norton, Mat. )

--
All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

 

[Yves Leclerc]

Still, several updates processes states to "turn off anti-virus" utilities
before installing the update.

I am surprised that Microsoft's SP2 download triggered a "Trojan" warning.

 

[Kelly]

Could very well be because he had one before installing SP2.

--
All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com