Installation of drivers for Laserjet 1012 - spooler subsystem encounters a problem in XP

[Guest]

I upgraded a system from Win 98 to XP. All went smoothly except for the HP printer drivers. There is an HP PSC 950 and an HP Laserjet 1012 connected to USB. When I upgraded, the 950 worked fine but the 1012 did not exist. I tried installing the XP drivers for the 1012 - installation went to the end, then got "spooler subsystem app encountered a problem" and "RPC server unavailable". I manually uninstalled all printer drivers including the PSC 950 per info from one of the Microsoft Knowledge Base articles. When I re-install the 1012 I still get this message. I can re-install the PSC 950 with no problems. Has anyone encountered something similar to this and have any tips? Thanks...

 

[Cari \(MS MVP\)]

http://support.microsoft.com/default.aspx?scid=kb;en-us;324757

How to uninstall and reinstall correctly:
http://www.coribright.com/Windows/Article One.htm
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Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com

I upgraded a system from Win 98 to XP. All went smoothly except for the HP

printer drivers. There is an HP PSC 950 and an HP Laserjet 1012 connected to
USB. When I upgraded, the 950 worked fine but the 1012 did not exist. I
tried installing the XP drivers for the 1012 - installation went to the end,
then got "spooler subsystem app encountered a problem" and "RPC server
unavailable". I manually uninstalled all printer drivers including the PSC
950 per info from one of the Microsoft Knowledge Base articles. When I
re-install the 1012 I still get this message. I can re-install the PSC 950
with no problems. Has anyone encountered something similar to this and have
any tips? Thanks...