Install/Uninstall problems

G

Guest

Hi there,
I had a full install of a cd-rom game on my pc. However, something went wrong and I had to do a system restore.
Now, when I try to re-install the game, it just keeps giving me the message "Do you want to un-install?" I click yes but it never fully does.
I can see the program in add/remove programs but when I click remove, nothing happens.
Any ideas on how I can find and get rid of remaining files? I also did a system search but could not find the remaining files.
 
J

Jimmy S.

Hi Gmesgr,

Step C of this method should fix that problem nicely for you..

Here's how to properly install or reinstall a game (and patch):

Step A: Temporarily disable Startup programs one at a time, starting with
Firewall, Antivirus & AdBlockers using this method:
http://support.microsoft.com/?scid=331796 or this utility:
http://new.jtsoft2001.com/windows/startup.php Reboot, go to Step B.

Step B: In Control Panel / Add-Remove Programs, delete the game and then
the game's folder especially if you previously experienced problems
with a patch, or if you installed the Trial, Mods, NO CD patches, etc.

Note: Click Start to Search or Find your game. Many times there are two installs
of the same game on a system and the patch installs to the wrong one. Also if you
installed a Trial version of the game, this could be causing a conflict.. Uninstall it
and delete the folder.

Step C: Install and Run Regcleaner and if it finds any stray registry keys for the
game, delete them. Reboot your computer, and then re-install the game.
Regcleaner Download: http://www.majorgeeks.com/download460.html

Step D: Play a single player game, using an administrators account if necessary.

Step E: Download new game patches or mods in case the old ones are corrupt.
Double click the patch/mod to install it. If it's a .zip file, unzip it into the
game's folder and follow the instruction in it's readme.txt file.

Step F: Reboot your computer, verify that your game is working properly, and
re-enable any programs that you disabled using the method in Step A.

Cheers,
Jimmy S.

Microsoft MVP Windows XP Shell/User: http://mvp.support.microsoft.com
Additional Support Resources: My Zone.com Helpsite: http://nibblesnbits.tk
Game FAQ's: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________


| Hi there,
| I had a full install of a cd-rom game on my pc. However, something went wrong and I had to do a system restore.
| Now, when I try to re-install the game, it just keeps giving me the message "Do you want to un-install?" I click yes but it never
fully does.
| I can see the program in add/remove programs but when I click remove, nothing happens.
| Any ideas on how I can find and get rid of remaining files? I also did a system search but could not find the remaining files.
 

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