Install/Program CD/DVDs will not Load

[Guest]

I use Windows XP Pro with all known updates. I have lots of room on my hard
drive and an internal CD/DVD reader and an internal CD/DVD burner.

New programs installed properly until recently. Suddenly install/program
disks are not recognized when I insert ithem in either drive. The disk will
not run when I select RUN and type in the correct drive. They also do not
run if I use Control Panel Add Software. New software will load if I go to
the CD/DVD drive and select the appropriate setup.exe.

Install/Program disks work properly on another PC.

HELP, Dean

 

[Richard Urban]

Does a movie or music CD/DVD work? Can you access a data CD/DVD? If not, I
would not expect a program CD/DVD to work either. Test further and come back
with more information please.

--
Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)

Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!

 

[Guest]

I just inserted a movie DVD and it loaded and ran OK. As I can go to a
CD/DVD drive, review the contents, and start an installation by using the
proper setup.exe I assume I can read data.

Richard, thank you for your response. Dean