Hello Bruce,
Thank you for using newsgroup!
From your post, I agree with Claymore's opinion and please refer to his
suggestions.
Thanks & Regards,
Ken Zhao
Microsoft Online Support
Microsoft Global Technical Support Center
Get Secure! -
www.microsoft.com/security <
http://www.microsoft.com/security>
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| From: Claymore <
[email protected]>
| Newsgroups: microsoft.public.windowsxp.help_and_support
| Subject: Re: will not recognize any cd/dvd drives
| Date: Wed, 08 Aug 2007 21:01:29 -0700
| Organization:
http://groups.google.com
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[email protected]>
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|
| On Aug 8, 11:18 pm, "brucegriffith" <
[email protected]>
| wrote:
| > My xp/sp2 system has dropped the internal cd and dvd so I bought an
external
| > <usb> cd/dvd drive and hooked it up and during install got message error
| > occurred and device may not work correctly. This turned out to be true
as
| > the system does not recognize the drive and there is the dreaded yellow
| > exclamation mark next to it <and the old internal drives>.
| > Any ideas? I tried uninstall and redo install and got same problem. The
| > drive works fine on other xp systems that I have on hand. HELP Please.
|
| Hello Bruce,
|
| Try this:
|
| Fix for missing DVD/CD drives.
|
| Go to Start => Run and type in regedit
|
| Navigate to
| HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class
| and select the key{4D36E965-E325-11CE-BFC1-08002BE10318}
|
| Go to File => Export
| In the Export Registry File dialog box, select 'Selected Branch' under
| Export Range; give the file a name, and 'Save' to save the file to the
| Desktop.
|
| Next ...
|
| Copy the text below between the dotted lines, but not the dotted lines
| themselves. Open Notepad and paste it in. Save the result in a
| suitable location as drives.reg - making sure that the default .txt
| extension doesn't appear in the file name (Save as type = All Files).
| Double-click on the saved .reg file to merge the contents.
| Restart.
|
| ----------------------- cut after this line
| -----------------------------
|
| Windows Registry Editor Version 5.00
|
| [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-
| E325-11CE-BFC1-08002BE10318}]
| "UpperFilters"=-
| "LowerFilters"=-
|
| [-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdr4_2K]
|
| [-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdralw2k]
|
| [-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdudf]
|
| [-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\UdfReadr]
|
| ------------------------cut before this line
| -----------------------------
|
|
