InfCache Issue - "Windows encountered a problem installing the driver software for your device"

[Darrell Gorter[MSFT]]

Hello,
There has been a QFE released for this issue.
This is the problem that was reported when installing new hardware devices
in the system.
937187 Error message when you try to install a new hardware device in
Windows Vista: "Windows encountered a problem installing the driver
software for your device"
http://support.microsoft.com/default.aspx?scid=kb;EN-US;937187

Thanks,
Darrell Gorter[MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights

 

[MICHAEL]

* Darrell Gorter[MSFT]:

Hello,
There has been a QFE released for this issue.
This is the problem that was reported when installing new hardware devices
in the system.
937187 Error message when you try to install a new hardware device in
Windows Vista: "Windows encountered a problem installing the driver
software for your device"
http://support.microsoft.com/default.aspx?scid=kb;EN-US;937187

To obtain this hotfix, go to the link below, and enter the
KB article number of 937187 and a valid email address.

https://support.microsoft.com/contactus2/emailcontact.aspx?scid=sw;en;1410&WS=hotfix


-Michael