"Windows encountered a problem installing the driver software for your device"

[Boba Fett]

Here's a techie one.........
Vista Ultimate 64-bit

I get the following message:
"Windows encountered a problem installing the driver software for your
device"

I click the boxes to take me to the
"Update for Windows Vista for x64-based Systems (KB940199)"

which apparently can help fix this (corrupt or deleted Infcache.1)

The thing is, I can download the fix but when applying WIndows states that
this update is not for my system.


Can anyone help me to try and fix this?

thanks
Paul

 

[SG]

Hi Paul,

Not sure why the KB is reporting your Windows version incorrectly as I
looked over that KB and your System meets the requirements.

You might try MS Support.......
http://support.microsoft.com/oas/default.aspx?ln=en-us&x=17&y=13&prid=10659&gprid=455000

I did search several pages and found others with the same problem trying to
install the hot-fix, but did not find any solutions, sorry.

--
All the best,
SG

Is your computer system ready for Vista?
https://winqual.microsoft.com/hcl/
Want to keep up with the latest news from MS?
http://news.google.com/nwshp?tab=wn&ned=us&topic=t
Just type in Microsoft

 

[Boba Fett]

Thanks SG,

I did a bit of tinkering and found that UNinstalling SP1 and restarting
helped.
Two things happened: some of the hardware installed automatically,
and second: anything else I forced an update on the driver and everytime it
completed it's install.
Then I reinstalled SP1 and carried on!
So, no hair loss today......
Paul

 

[SG]

Hi Paul,

Good deal and glad you got things going.

--
All the best,
SG

Is your computer system ready for Vista?
https://winqual.microsoft.com/hcl/
Want to keep up with the latest news from MS?
http://news.google.com/nwshp?tab=wn&ned=us&topic=t
Just type in Microsoft