Inbox repair tool

[Brian Tillman [MVP - Outlook]]

I have inputted the the file you suggested for scanpst to scan but it tells
me "the file does not exist". I'm using Outlook 2007 on a Windows Vista
system. Any further help would be appreciated.

On Vista, the default path is %LocalAppData%\Microsoft\Outlook
(C:\Users\yourname\AppData\Local\Microsoft\Outlook)

 

[boyshanks]

Hey there,

I hope you guys can help me as well.
I have the nearly identical problem.

-- Outlook 2007
-- VISTA


Same error message.

I can read where the location of the scanpst file should be in VISTA, but I
cannot find the file. I even used the search function the computer for the
file to no avail.

I have rebooted and uninstalled and reinstalled Outlook 2007; same problem.
When I try to open, everything goes along like it will open but it blinks off
and the error message comes up. It will not even open in safe mode.

It's driving me crazy.

 

[boyshanks]

Whew after literally hours of searching around I found the file.

At least in VISTA the appdata is a hidden folder. So I went to CONTROL
PANEL> FOLDER OPTIONS

I clicked on the View tab then in Advance Settings selected Show hidden
folders. That way when I use the scanpst file I can browse to the file
folder.

Additionally the file path in the error window that pops up IS NOT where
you actually find the scanpst application.

The file in the error window is the file that is to be scanned when you run
the scanpst app.

Here is the location of the scanpst.exe app in Office 2007----

Program Files\Microsoft Office\Office12\ folder

 

[Brian Tillman [MVP - Outlook]]

I hope you guys can help me as well.
I have the nearly identical problem.

You should not hijack someone else's thread. Next time, please start your
own.

-- Outlook 2007
-- VISTA


Same error message.

I can read where the location of the scanpst file should be in VISTA, but
I
cannot find the file. I even used the search function the computer for
the
file to no avail.

SCANPST.EXE is in %ProgramFiles%\Microsoft Office\Office12 on Vista. Make
sure you enable searching hidden files and folders.