Inbox Repair Tool Not Responding

G

Gary D

Outlook 2000 won't work due to outlook.pst being over 2GB. I have used the
PST2GB application to truncate the file as per MS instructions. The scanpst
application runs and scans the truncated file okay, but when I click on
"repair" nothing happens. When I check the windows task manager it says the
application is not responding. It creates a backup file okay, but then
nothing.

Any suggestions?
 
M

milet

I am encountered the same problem, using Windows XP and Office 2007. However,
when I started the scanpst file from theTask Manager it appeared that from
the very beginning the Task M. showed 'not responding', but in reality the
program was running. Overall it took several hours for a .pst file of 3.9 Gb,
but it worked. This is rather confusing and MS should do something about it.

However, when I activated in the meantime another program, the window of the
IRT went blank. I suspect that than the IRT stopped really as I got prompt to
send an error message. Lesson being: once you start running the scanpst don't
touch anything!
 

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