Inability to access Explorer

[JOhn]

I was installing WM 10 and something happened. It gave me
the option to go bak to previous version. I tried that, it
bombed. I rebooted and found I nolonger could get to
Windows Explorer, IE, search, my computer, my networks, my
documents, my recent docs, or fax and printers. I can
browse thru RUN to my computer and all my files. I
reinstalled all patches and WM 10. It works OK. I tried
REPAIR from my CD and when it complete nothing had
changed. Whenever I click on any of the aplications
mentioned above I get Windows Explorer. Windowes Explorer
has encountered a problem and needs to close. I have sent
numerous error reports. My system works OK using RUN to
browse and NETSCAPE as my browser. MS Browser has the
following problem and keeps gettting errors and closing.

One more thing I apparently have been invaded by ADware.
and it has taken over the homepage of my browser. Even
when I list the site as restricted it still changes the
URL back to its own.. http:\\db105.com:81/cgi-
bin/index.cgi?c=0

Help with either or both would be appreciated.

 

[Rock]

I was installing WM 10 and something happened. It gave me
the option to go bak to previous version. I tried that, it
bombed. I rebooted and found I nolonger could get to
Windows Explorer, IE, search, my computer, my networks, my
documents, my recent docs, or fax and printers. I can
browse thru RUN to my computer and all my files. I
reinstalled all patches and WM 10. It works OK. I tried
REPAIR from my CD and when it complete nothing had
changed. Whenever I click on any of the aplications
mentioned above I get Windows Explorer. Windowes Explorer
has encountered a problem and needs to close. I have sent
numerous error reports. My system works OK using RUN to
browse and NETSCAPE as my browser. MS Browser has the
following problem and keeps gettting errors and closing.

One more thing I apparently have been invaded by ADware.
and it has taken over the homepage of my browser. Even
when I list the site as restricted it still changes the
URL back to its own.. http:\\db105.com:81/cgi-
bin/index.cgi?c=0

Help with either or both would be appreciated.

First eliminate the malware problem. Run these programs to check for
spyware/malware. After installing update them, then boot into safe mode
and run them. You should update and run them weekly.

Cwshredder
http://aumha.org/freeware/freeware.php#cwshred

Ad-aware SE
http://www.lavasoftusa.com

Spybot Search and Destroy
http://www.safer-networking.org

Bazooka Adware and Spyware Scanner
http://download.com.com/3000-2144-10247783.html

Pest Patrol Free Pest Scanner
http://www.pestscan.com/ScanOrTrial.asp

If you’re still having problems after running these then run HijackThis
and post the log to one of the specialty forums, _NOT_ this one.

HijackThis
http://www.majorgeeks.com/download.php?det=3155

Forums to Interpret HijackThis Logs:

http://www.spywareinfo.com/forums/
http://forum.aumha.org/viewforum.php?f=30
http://forums.tomcoyote.org/
http://www.wilderssecurity.com/

After your system is clean use these programs to help keep it clean:

Spywareblaster
www.javacoolsoftware.com/sbdownload.html

Spywareguard
http://www.javacoolsoftware.com/sgdownload.html

IE-SPYAD
http://www.staff.uiuc.edu/~ehowes/resource.htm

For viruses, run at least two of these online scans in addition to your
regular up to date AV program:

Online and Downloadable Virus Scanning:

Panda ActiveScan
http://www.pandasoftware.com/activescan/com/activescan_principal.htm

Bit Defender Online Virus Scan:
http://www.bitdefender.com/scan/license.php

Symantec Online Virus and Security Scan:
http://security.symantec.com/ssc/home.asp

TrendMicro:
http://housecall.trendmicro.com/housecall/start_corp.asp

McAfee Online Virus Scan:
http://www.mcafee.com/myapps/mfs/default.asp

RAV AntiVirus - Scan Online
http://www.ravantivirus.com/scan/

F-Secure:
http://support.f-secure.com/enu/home/ols.shtml

Trend Micro Sysclean
http://www.trendmicro.com/download/dcs.asp

Trend Micro Signature File
http://www.trendmicro.com/download/pattern.asp