importing .pst from Office XP into Office 2003 Pro

[Guest]

Is this possible? I backed up using nero v6 and have used kb 287070 but no
files transfer over. Are these two versions incompatible? How can I get my
backed up addresses back??
Kim

 

[Russ Valentine [MVP-Outlook]]

Importing is never the correct way to transfer Outlook data. PST files
between these 2 versions are perfectly compatible. You have provided no
information that tells us why you are having trouble.

 

[Guest]

The story: client (private, home user) could not use Word (margin corrupt)
and a file error rtl70.bpl - error 126, kept popping up. The client had
inadvertently downloaded and installed Smitfraud, along with other malware
which F-secure anti-virus had failed to locate - this was a downloaded
install from the ISP (British Telecom) in 2005 as part of a Broadband
connection package. After running System Restore (this was before discovering
the virus activity) Outlook addresses had disappeared so I undid the restore
and backed up valuable data. I used the customer's copy of Nero 7 to backup
all Docs and Settings, including the .pst files from Outlook. I then did a
full reinstallation of XP. I tried to restore the backup of the files but
without any success. I am also concerned that viruses could be in the backup
data and all my work would then be futile! The task could be completed by
hand if I can open the .pst files from the Nero backup...
Could I ask why you say that Import/Export is not the correct way...why is
this option recommended by kb articles then? Mystified!
Your advice and procedures are most welcome!
Kim.
--
without a paddle

Importing is never the correct way to transfer Outlook data. PST files
between these 2 versions are perfectly compatible. You have provided no
information that tells us why you are having trouble.
--
Russ Valentine
[MVP-Outlook]

Is this possible? I backed up using nero v6 and have used kb 287070 but no
files transfer over. Are these two versions incompatible? How can I get my
backed up addresses back??
Kim

 

[Russ Valentine [MVP-Outlook]]

Unfortunately, Microsoft has failed to document the problems caused by
trying to import an entire PST file, but they have all been very well
documented here countless times. For starters, importing an entire PST file
corrupts the Outlook profile in current versions because Outlook cannot
determine which PST file should be default and leaves the user with
"duplicate" PST files, neither of which can be closed. Importing PST files
also loses the following information:
1. Custom Forms
2. Custom Views
3. Connections between contacts and activities
4. Received dates on mail
5. Birthdays and anniversaries in calendar
6. Journal connections
7. Distribution Lists

The correct procedure to migrate another PST file is simply to open the PST
file in Outlook (File > Open > Outlook Data File...). At that point the user
has 2 choices:
1. Reuse the old PST file by setting it as the default PST file for the
profile and then closing the current PST file (requires a restart).
2. Copy the data from the old PST file into the current PST file, then close
the old PST file.

If you cannot open this PST file, then it will be necessary to state why you
cannot open it and what happens when you try.
--
Russ Valentine
[MVP-Outlook]

The story: client (private, home user) could not use Word (margin corrupt)
and a file error rtl70.bpl - error 126, kept popping up. The client had
inadvertently downloaded and installed Smitfraud, along with other malware
which F-secure anti-virus had failed to locate - this was a downloaded
install from the ISP (British Telecom) in 2005 as part of a Broadband
connection package. After running System Restore (this was before
discovering
the virus activity) Outlook addresses had disappeared so I undid the
restore
and backed up valuable data. I used the customer's copy of Nero 7 to
backup
all Docs and Settings, including the .pst files from Outlook. I then did a
full reinstallation of XP. I tried to restore the backup of the files but
without any success. I am also concerned that viruses could be in the
backup
data and all my work would then be futile! The task could be completed by
hand if I can open the .pst files from the Nero backup...
Could I ask why you say that Import/Export is not the correct way...why is
this option recommended by kb articles then? Mystified!
Your advice and procedures are most welcome!
Kim.
--
without a paddle

Importing is never the correct way to transfer Outlook data. PST files
between these 2 versions are perfectly compatible. You have provided no
information that tells us why you are having trouble.
--
Russ Valentine
[MVP-Outlook]

Is this possible? I backed up using nero v6 and have used kb 287070 but
no
files transfer over. Are these two versions incompatible? How can I get
my
backed up addresses back??
Kim

 

[Guest]

Thanks Russ - it's a pity I didn't check this before copying the files! I
will try to open the backup copy and repost my findings.*** Happy New
Year!!***
--
without a paddle

Unfortunately, Microsoft has failed to document the problems caused by
trying to import an entire PST file, but they have all been very well
documented here countless times. For starters, importing an entire PST file
corrupts the Outlook profile in current versions because Outlook cannot
determine which PST file should be default and leaves the user with
"duplicate" PST files, neither of which can be closed. Importing PST files
also loses the following information:
1. Custom Forms
2. Custom Views
3. Connections between contacts and activities
4. Received dates on mail
5. Birthdays and anniversaries in calendar
6. Journal connections
7. Distribution Lists

The correct procedure to migrate another PST file is simply to open the PST
file in Outlook (File > Open > Outlook Data File...). At that point the user
has 2 choices:
1. Reuse the old PST file by setting it as the default PST file for the
profile and then closing the current PST file (requires a restart).
2. Copy the data from the old PST file into the current PST file, then close
the old PST file.

If you cannot open this PST file, then it will be necessary to state why you
cannot open it and what happens when you try.
--
Russ Valentine
[MVP-Outlook]

The story: client (private, home user) could not use Word (margin corrupt)
and a file error rtl70.bpl - error 126, kept popping up. The client had
inadvertently downloaded and installed Smitfraud, along with other malware
which F-secure anti-virus had failed to locate - this was a downloaded
install from the ISP (British Telecom) in 2005 as part of a Broadband
connection package. After running System Restore (this was before
discovering
the virus activity) Outlook addresses had disappeared so I undid the
restore
and backed up valuable data. I used the customer's copy of Nero 7 to
backup
all Docs and Settings, including the .pst files from Outlook. I then did a
full reinstallation of XP. I tried to restore the backup of the files but
without any success. I am also concerned that viruses could be in the
backup
data and all my work would then be futile! The task could be completed by
hand if I can open the .pst files from the Nero backup...
Could I ask why you say that Import/Export is not the correct way...why is
this option recommended by kb articles then? Mystified!
Your advice and procedures are most welcome!
Kim.
--
without a paddle

Importing is never the correct way to transfer Outlook data. PST files
between these 2 versions are perfectly compatible. You have provided no
information that tells us why you are having trouble.
--
Russ Valentine
[MVP-Outlook]
Is this possible? I backed up using nero v6 and have used kb 287070 but
no
files transfer over. Are these two versions incompatible? How can I get
my
backed up addresses back??
Kim