IMAP in Outlook - Receiving

A

AP

Here's my question: I use Outlook 2007 w/ my Gmail account and IMAP. When I
first launch Outlook, new messages automatically show up in my "inbox"
without me clicking "send/receive." However, after a while, if I keep
Outlook open, new mail will only show up if I click on another folder first
(let's say "trash") and then click back on "Inbox." It's like Outlook
disconnects itself from the server and connects when you force it to. Now
mind you, I NEVER click "send/receive" - all I have to do is switch from one
folder to another and back to "inbox" and new emails show up. This is my
first time using IMAP and after reading about it, I was under the impession
that it was like Exchange where email would automatically come in without me
having to click "send/receive" or clicking on other folders.
Is there anyway to always have a connection open w/ my gmail server using
IMAP? OR: Do I have to enable the "send/receive every [x] minutes" option in
Outlook. I hope I'm making sense here.
Thanks,
AP
 
D

Diane Poremsky [MVP]

You need to use the every xx min option - imap is not a 'push' service like
Exchange so you need to check automatically. switching folders has the same
effect as long as you have outlook online (file menu) because the folders
refresh their data with the imap server.

--
Diane Poremsky [MVP - Outlook]





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B

Brian Tillman [MVP - Outlook]

Do I have to enable the "send/receive every [x] minutes" option in
Outlook.

In addition to what Diane said, make sure you're subscribed to each folder
you want Outlook to monitor for new messages.
 

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