IMAP email and junk email filter

[Guest]

I had recently started using Outlook 2003 on a POP email account and the
junk email filter was working great. However, I have changed my account to
an IMAP account and I have not been able to figure out how to get the junk
email filter to work. Nothing is being identified as junk mail any longer.

I have set the send/receive settings to download complete messages because
that was one of the things that I thought might be the problem after
searching through the help information.

But nothing is being identified as junk. Any suggestions would be
appreciated.

 

[Brian Tillman]

I had recently started using Outlook 2003 on a POP email account and
the junk email filter was working great. However, I have changed my
account to an IMAP account and I have not been able to figure out how
to get the junk email filter to work. Nothing is being identified
as junk mail any longer.

I don't believe the junk mail filter operates on IMAP accounts, since they
have their own message store independent of your default delivery location.

 

[Guest]

Here's the latest...I switched my husbands Outlook account to IMAP from POP.
His email is functioning perfectly with the junk email filter. In fact,
Outlook automatically created a junk email box as a subfolder to his IMAP
inbox. It did not do that for me. I even tried deleting my accounts and
recreating them, but it didn't matter.

The difference between our accounts is his incoming mail goes through a
different server or location at our ISP. I spoke to them and asked what
would cause the difference in how or mail is being handled by the junk email
filter.

So, I don't know what the problem is, but I wonder if it is somehow server
side related. Or there is some obscure difference in our outlook profiles
that I haven't located.

In the meantime, my ISP set me up with spam assassin for my IMAP accounts
and at least I have a partial solution!

 

[Guest]

Thanks for the response. I called my email hosting company to see if they
could shed some light into this problem. The only thing they could do was
have me set up their junk mail filter (not Outlook's) on their server side
and that, in turn, added a junk mail folder to the webmail for that account.
When I connected via IMAP and Outlook, the newly created Junk Mail folder was
added to the profile. Their server side junk filter seems to catch SOME of
the crap, but it's definitely not as good as Outlook's client side filter.

If you find out any further information, please keep me posted. I'm getting
close to calling Microsoft's tech support, but only as a last resort.