IMAP Delete Does Not Work Correctly

[Martin]

Whenever I delete a message from my inbox, rather than appearing with a line
through it, or being sent to the trash folder it gets permanently deleted.
This happens whatever options I choose in the advanced IMAP options. Also
running Windows Mail as administrator makes no difference (I'm using Vista
Ultimate).

I get the expected IMAP delete functionality when using the same account
with Outlook 2000 and Outlook 2003, so I assume this is a bug in Windows
Mail.

 

[Martin]

I've just installed Windows Live Mail, and it exhibits exactly the same
behaviour!

 

[Guest]

Whenever I delete a message from my inbox, rather than appearing with a
line through it, or being sent to the trash folder it gets permanently
deleted. This happens whatever options I choose in the advanced IMAP
options. Also running Windows Mail as administrator makes no difference
(I'm using Vista Ultimate).

I get the expected IMAP delete functionality when using the same account
with Outlook 2000 and Outlook 2003, so I assume this is a bug in Windows
Mail.

Outlook is part of software packages that cost enough extra that Microsoft
does not want to make all of its features available in programs that come as
part of Vista or at no extra cost.

To have the deleted messages moved to the Deleted Items folder, click on
Tools, then Options, then Advanced. If there is no checkmark in the box
before Use the 'Deleted Items' folder with IMAP accounts, click on this
box, then Apply. Click on OK.

 

[Martin]

Hi,

I've already tried that (it's checked by default). It makes no difference.
In fact, whenever I have deleted messages in Outlook from this account, they
stay in the inbox, but with a line through them till they are purged.

Does IMAP message deleting work correctly for you (or anyone else reading
this)?

Martin

 

[Guest]

I don't have any IMAP accounts. This newsgroup is short on IMAP
experts.

 

[Gary VanderMolen]

Did you try unchecking that option? That seems to be the
correct method, according to
http://email.about.com/od/outlookexpressreading/qt/et_hide_deleted.htm

As Robert indicates, we have few (if any) IMAP experts here.

 

[Martin Davies]

Hi,

Thanks for that tip. Having read the link below, I've now worked out what
you have to do, in order not to have messages purged as soon as they are
deleted.

Enabling Correct IMAP Delete Functionality in Windows Mail:

1) In Tools->Options->Advanced Tab: Uncheck 'Use Deleted Items folder with
IMAP accounts
2) In View->Current View sub-menu, there is now the menu item: ''Show
Deleted Items". If that is checked, all deleted items now appear in the
IMAP Inbox with a line through them, otherwise they are hidden.
3) In the Edit menu, there are are now 2 new items: 'Undelete' and 'Purge
Deleted Message'. Choose the latter to purge any deleted any messages from
the inbox.

This is the functionality I was originally looking for.

BTW, I cannot get the above to work in Windows Live Mail!!!

So I recommend Windows Mail, rather than Windows Live Mail, for IMAP
accounts.

If you select 'Tools->Options->Advanced Tab->Use Deleted Items folder with
IMAP accounts', this does not actually move any deleted messages to the
Deleted Items folder.

I guess I'm now the Windows Mail IMAP expert!!!

BTW, I would recommend IMAP over POP3 email any day (assuming you have a
mail client that supports IMAP properly!). It's especially good if you want
to check your personal email on multiple computers (e.g. at work and at
home) and ensure they are all synchronised (you don't get this with POP3).

Martin

 

[Gary VanderMolen]

Thanks for your feedback. I agree that IMAP has the potential
to become the de facto email protocol of the future.
Coming from a long established POP mail background, I found
IMAP to be a bit sluggish when I tried it last.

You may want to post your WLM IMAP problem in the WLM
newsgroup: microsoft.public.windows.live.mail.desktop

 

[carlotta]

why is this so hard to setup?

 

[Gary VanderMolen]

Glad to hear your problem was resolved.

 

[Gary VanderMolen]

Do you have a specific question?