image in fax problem


G

Guest

One of our client trying to send a mass fax through our CRM program (CoRMos).
The way we do it, is by creating emails with recipient like [Fax:XXX-XXXX] in
order for the fax services to send them as faxes. Server and client are
correctly setup (Mail fax transport setup in Outlook) and we are able to send
faxes through email. We are using Outlook 2003.

However when we embed images in the email, either by insert picture or by
copy/paste, these are not send correctly. Either are send in a separate page
after the email text (as ordinary attachments), or not send at all.

We tried different image formats (bmp, jpg).
We tried reducing the image size.
We tried different bitmaps.
We tried this as domain administrator.
We tried changing the outlook email format to rich text.
Nothing worked.
Thanks in advance
 
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R

Russ Valentine [MVP-Outlook]

The Fax Service has no rendering ability. Attachments must have a printto
verb defined for the file type so they can be rendered.
 
G

Guest

Thanks for your answer.
However bmp and jpg files have indeed a printto verb defined (shimgvw).
Furthermore the images are rendered some times, the problem is that
they are rendered in a separate page, just like an pdf attachment to the
email.

E.Gimissis
RDS sa

Ο χÏήστης "Russ Valentine [MVP-Outlook]" έγγÏαψε:
The Fax Service has no rendering ability. Attachments must have a printto
verb defined for the file type so they can be rendered.
--
Russ Valentine
[MVP-Outlook]
egimis said:
One of our client trying to send a mass fax through our CRM program
(CoRMos).
The way we do it, is by creating emails with recipient like [Fax:XXX-XXXX]
in
order for the fax services to send them as faxes. Server and client are
correctly setup (Mail fax transport setup in Outlook) and we are able to
send
faxes through email. We are using Outlook 2003.

However when we embed images in the email, either by insert picture or by
copy/paste, these are not send correctly. Either are send in a separate
page
after the email text (as ordinary attachments), or not send at all.

We tried different image formats (bmp, jpg).
We tried reducing the image size.
We tried different bitmaps.
We tried this as domain administrator.
We tried changing the outlook email format to rich text.
Nothing worked.
Thanks in advance
 
R

Russ Valentine [MVP-Outlook]

Correct.
What is the problem?
--
Russ Valentine
[MVP-Outlook]
egimis said:
Thanks for your answer.
However bmp and jpg files have indeed a printto verb defined (shimgvw).
Furthermore the images are rendered some times, the problem is that
they are rendered in a separate page, just like an pdf attachment to the
email.

E.Gimissis
RDS sa

? ??????? "Russ Valentine [MVP-Outlook]" ???????:
The Fax Service has no rendering ability. Attachments must have a printto
verb defined for the file type so they can be rendered.
--
Russ Valentine
[MVP-Outlook]
egimis said:
One of our client trying to send a mass fax through our CRM program
(CoRMos).
The way we do it, is by creating emails with recipient like
[Fax:XXX-XXXX]
in
order for the fax services to send them as faxes. Server and client are
correctly setup (Mail fax transport setup in Outlook) and we are able
to
send
faxes through email. We are using Outlook 2003.

However when we embed images in the email, either by insert picture or
by
copy/paste, these are not send correctly. Either are send in a separate
page
after the email text (as ordinary attachments), or not send at all.

We tried different image formats (bmp, jpg).
We tried reducing the image size.
We tried different bitmaps.
We tried this as domain administrator.
We tried changing the outlook email format to rich text.
Nothing worked.
Thanks in advance
 
G

Guest

The problem is that, instead of a nicely formatted fax with its company logo
on top of the page, the client is sending a clear text page with the company
logo following in another 2nd page. In general, WYSIWYG in not working - you
see one layout in Outlook and fax server sends something else.

Ο χÏήστης "Russ Valentine [MVP-Outlook]" έγγÏαψε:
Correct.
What is the problem?
--
Russ Valentine
[MVP-Outlook]
egimis said:
Thanks for your answer.
However bmp and jpg files have indeed a printto verb defined (shimgvw).
Furthermore the images are rendered some times, the problem is that
they are rendered in a separate page, just like an pdf attachment to the
email.

E.Gimissis
RDS sa

? ??????? "Russ Valentine [MVP-Outlook]" ???????:
The Fax Service has no rendering ability. Attachments must have a printto
verb defined for the file type so they can be rendered.
--
Russ Valentine
[MVP-Outlook]
One of our client trying to send a mass fax through our CRM program
(CoRMos).
The way we do it, is by creating emails with recipient like
[Fax:XXX-XXXX]
in
order for the fax services to send them as faxes. Server and client are
correctly setup (Mail fax transport setup in Outlook) and we are able
to
send
faxes through email. We are using Outlook 2003.

However when we embed images in the email, either by insert picture or
by
copy/paste, these are not send correctly. Either are send in a separate
page
after the email text (as ordinary attachments), or not send at all.

We tried different image formats (bmp, jpg).
We tried reducing the image size.
We tried different bitmaps.
We tried this as domain administrator.
We tried changing the outlook email format to rich text.
Nothing worked.
Thanks in advance
 
R

Russ Valentine [MVP-Outlook]

Correct.
You are using a free fax service with no rendering ability.
That is what you get.
You should be creating your Fax in an application then print to the Fax
printer. Then it will be rendered correctly.
--
Russ Valentine
[MVP-Outlook]
egimis said:
The problem is that, instead of a nicely formatted fax with its company
logo
on top of the page, the client is sending a clear text page with the
company
logo following in another 2nd page. In general, WYSIWYG in not working -
you
see one layout in Outlook and fax server sends something else.

? ??????? "Russ Valentine [MVP-Outlook]" ???????:
Correct.
What is the problem?
--
Russ Valentine
[MVP-Outlook]
egimis said:
Thanks for your answer.
However bmp and jpg files have indeed a printto verb defined (shimgvw).
Furthermore the images are rendered some times, the problem is that
they are rendered in a separate page, just like an pdf attachment to
the
email.

E.Gimissis
RDS sa

? ??????? "Russ Valentine [MVP-Outlook]" ???????:

The Fax Service has no rendering ability. Attachments must have a
printto
verb defined for the file type so they can be rendered.
--
Russ Valentine
[MVP-Outlook]
One of our client trying to send a mass fax through our CRM program
(CoRMos).
The way we do it, is by creating emails with recipient like
[Fax:XXX-XXXX]
in
order for the fax services to send them as faxes. Server and client
are
correctly setup (Mail fax transport setup in Outlook) and we are
able
to
send
faxes through email. We are using Outlook 2003.

However when we embed images in the email, either by insert picture
or
by
copy/paste, these are not send correctly. Either are send in a
separate
page
after the email text (as ordinary attachments), or not send at all.

We tried different image formats (bmp, jpg).
We tried reducing the image size.
We tried different bitmaps.
We tried this as domain administrator.
We tried changing the outlook email format to rich text.
Nothing worked.
Thanks in advance
 
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G

Guest

Unfortunately, we are not 'using a free fax service with no rendering ability'.
We are using Microsoft fax services with Outlook 2003.
If I understand correctly you are saying that there is no solution to our
problem.

E. Gimissis
RDS sa

Ο χÏήστης "Russ Valentine [MVP-Outlook]" έγγÏαψε:
Correct.
You are using a free fax service with no rendering ability.
That is what you get.
You should be creating your Fax in an application then print to the Fax
printer. Then it will be rendered correctly.
--
Russ Valentine
[MVP-Outlook]
egimis said:
The problem is that, instead of a nicely formatted fax with its company
logo
on top of the page, the client is sending a clear text page with the
company
logo following in another 2nd page. In general, WYSIWYG in not working -
you
see one layout in Outlook and fax server sends something else.

? ??????? "Russ Valentine [MVP-Outlook]" ???????:
Correct.
What is the problem?
--
Russ Valentine
[MVP-Outlook]
Thanks for your answer.
However bmp and jpg files have indeed a printto verb defined (shimgvw).
Furthermore the images are rendered some times, the problem is that
they are rendered in a separate page, just like an pdf attachment to
the
email.

E.Gimissis
RDS sa

? ??????? "Russ Valentine [MVP-Outlook]" ???????:

The Fax Service has no rendering ability. Attachments must have a
printto
verb defined for the file type so they can be rendered.
--
Russ Valentine
[MVP-Outlook]
One of our client trying to send a mass fax through our CRM program
(CoRMos).
The way we do it, is by creating emails with recipient like
[Fax:XXX-XXXX]
in
order for the fax services to send them as faxes. Server and client
are
correctly setup (Mail fax transport setup in Outlook) and we are
able
to
send
faxes through email. We are using Outlook 2003.

However when we embed images in the email, either by insert picture
or
by
copy/paste, these are not send correctly. Either are send in a
separate
page
after the email text (as ordinary attachments), or not send at all.

We tried different image formats (bmp, jpg).
We tried reducing the image size.
We tried different bitmaps.
We tried this as domain administrator.
We tried changing the outlook email format to rich text.
Nothing worked.
Thanks in advance
 
Ad

Advertisements

R

Russ Valentine [MVP-Outlook]

"Microsoft fax services" means what? The client for that is the Windows XP
Fax, which is provided free with the OS. You are indeed using fax software
with no rendering ability. In fact, most fax software relies on the
originating application to provide rendering function.
--
Russ Valentine
[MVP-Outlook]
egimis said:
Unfortunately, we are not 'using a free fax service with no rendering
ability'.
We are using Microsoft fax services with Outlook 2003.
If I understand correctly you are saying that there is no solution to our
problem.

E. Gimissis
RDS sa

? ??????? "Russ Valentine [MVP-Outlook]" ???????:
Correct.
You are using a free fax service with no rendering ability.
That is what you get.
You should be creating your Fax in an application then print to the Fax
printer. Then it will be rendered correctly.
--
Russ Valentine
[MVP-Outlook]
egimis said:
The problem is that, instead of a nicely formatted fax with its company
logo
on top of the page, the client is sending a clear text page with the
company
logo following in another 2nd page. In general, WYSIWYG in not
working -
you
see one layout in Outlook and fax server sends something else.

? ??????? "Russ Valentine [MVP-Outlook]" ???????:

Correct.
What is the problem?
--
Russ Valentine
[MVP-Outlook]
Thanks for your answer.
However bmp and jpg files have indeed a printto verb defined
(shimgvw).
Furthermore the images are rendered some times, the problem is that
they are rendered in a separate page, just like an pdf attachment to
the
email.

E.Gimissis
RDS sa

? ??????? "Russ Valentine [MVP-Outlook]" ???????:

The Fax Service has no rendering ability. Attachments must have a
printto
verb defined for the file type so they can be rendered.
--
Russ Valentine
[MVP-Outlook]
One of our client trying to send a mass fax through our CRM
program
(CoRMos).
The way we do it, is by creating emails with recipient like
[Fax:XXX-XXXX]
in
order for the fax services to send them as faxes. Server and
client
are
correctly setup (Mail fax transport setup in Outlook) and we are
able
to
send
faxes through email. We are using Outlook 2003.

However when we embed images in the email, either by insert
picture
or
by
copy/paste, these are not send correctly. Either are send in a
separate
page
after the email text (as ordinary attachments), or not send at
all.

We tried different image formats (bmp, jpg).
We tried reducing the image size.
We tried different bitmaps.
We tried this as domain administrator.
We tried changing the outlook email format to rich text.
Nothing worked.
Thanks in advance
 

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