ie6 shuts down


G

Guest

when using exploer i click on a favorite and the page woont load and
explorere shuts down and i get the oppurtunity to send the message to ms,
same thing happens when accessing the drop down address button and sometimes
when simplt browsing. I use the anti spyware function to clean tracks and
folders and explorer works for a period then begins causing problems again.

using xp sp2
 
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D

Don Varnau

Hi,
Start with some cleanup...
Clear the IE cache. IE> Tools> Internet Options> General> Delete
files (and delete offline content when that dialog pops up) It's often
recommended that the TIF folder be kept at about 50 MB (Settings.) While
you're there, clear the History.

But, this really sounds like a malware problem (spyware, trojans, hijackers,
parasites)
See these sites for help:
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
The Parasite Fight http://www.aumha.org/a/quickfix.htm
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.htm
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx


Hope this helps,
Don
[MS MVP- IE]
 
G

Guest

thanks for the quick reply, i use all of the anti stuff listed on the website
mentioned, microsoft,adaware,firewall and virus program ( trend micro)each
week i run these programs they never seem to find anything, and the problem
starts again. I am able to open pages from the browser search window and
return to my favorites or previous sites ( very time consumming)

Don Varnau said:
Hi,
Start with some cleanup...
Clear the IE cache. IE> Tools> Internet Options> General> Delete
files (and delete offline content when that dialog pops up) It's often
recommended that the TIF folder be kept at about 50 MB (Settings.) While
you're there, clear the History.

But, this really sounds like a malware problem (spyware, trojans, hijackers,
parasites)
See these sites for help:
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
The Parasite Fight http://www.aumha.org/a/quickfix.htm
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.htm
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx


Hope this helps,
Don
[MS MVP- IE]


ihaterap said:
when using exploer i click on a favorite and the page woont load and
explorere shuts down and i get the oppurtunity to send the message to ms,
same thing happens when accessing the drop down address button and sometimes
when simplt browsing. I use the anti spyware function to clean tracks and
folders and explorer works for a period then begins causing problems again.

using xp sp2
 
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D

Don Varnau

See if anything here helps:
http://inetexplorer.mvps.org/archive/answers_10.htm#close

You might try deleting the Cache and History *folders.*
See: How To Delete the Internet Explorer Temporary Internet Files:
http://mvps.org/winhelp2002/delcache.htm

Have you posted a HijackThis log to one of these forums?
Look for an "Important-read this first" type of message at whichever forum
you choose.
http://forum.aumha.org/viewforum.php?f=30
http://castlecops.com/forums.html
http://tomcoyote.com/forums/
http://www.bleepingcomputer.com/forums/
http://forums.spywareinfo.com/
http://forum.iamnotageek.com/index.php
http://www.spywarewarrior.com/index.php
http://forums.maddoktor2.com/index.php
http://forums.net-integration.net/

Don
[MS MVP- IE]
 

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