G
Guest
At boot time, I get a ‘RUNDLL’ error-message box, indicating a problem with a
file named: ‘newdot~2.dll’. Coincident with the appearance of this error at
boot time, I am unable to run Internet Explorer successfully. My cable modem
checks out OK (Adelphia ran all the tests that they could – they verify the
function of the modem, and the connection to my network card). My network
card seems to be OK. The driver for the network card seems to be OK. Yet,
something in Windows is short-circuiting Internet Explorer. Other apps are
working fine, except for Money 2003, which will not load.
A virus check reveals no virus activity. Running Symantec’s Win Doctor did
not correct the problem. ReInstalling the network card driver had no effect.
System Restore was unable to restore to any point previous to this error
condition occurring.
How can I determine absolutely whether this is a hardware problem with my
Ethernet card, or a software problem in Windows?
file named: ‘newdot~2.dll’. Coincident with the appearance of this error at
boot time, I am unable to run Internet Explorer successfully. My cable modem
checks out OK (Adelphia ran all the tests that they could – they verify the
function of the modem, and the connection to my network card). My network
card seems to be OK. The driver for the network card seems to be OK. Yet,
something in Windows is short-circuiting Internet Explorer. Other apps are
working fine, except for Money 2003, which will not load.
A virus check reveals no virus activity. Running Symantec’s Win Doctor did
not correct the problem. ReInstalling the network card driver had no effect.
System Restore was unable to restore to any point previous to this error
condition occurring.
How can I determine absolutely whether this is a hardware problem with my
Ethernet card, or a software problem in Windows?