IE will only save as BMP??? Please help.

[Daniel H. Blazejewski]

Hi there.

A problem has just recently cropped up with IE 6. I can
suddenly only save images as BMP files, which is rather
frustrating.

Does anyone know what the problem is, and how I might go
about fixing it?

Feel free to email me.

Thanks,

Daniel

 

[Don Varnau]

Hi,
Clearing the IE cache nearly always fixes this. IE> Tools> Internet Options>
General> Delete files (and delete offline content.) It's often recommended
that the TIF folder be kept at about 50 MB (Settings.)

There are a couple of other possibilities mentioned in these articles:
260650 - Internet Explorer Does Not Save Graphics Files in the Proper Format
http://support.microsoft.com/default.aspx?scid=kb;en-us;260650
810978 - Internet Explorer Saves Images As Bitmaps
http://support.microsoft.com/default.aspx?scid=810978

Don

 

[BtM]

try the following, Daniel.

http://support.microsoft.com/default.aspx?scid=kb;EN-
US;250747

http://support.microsoft.com/default.aspx?scid=kb;en-
us;260650

http://support.microsoft.com/default.aspx?scid=kb;en-
us;810978

deleting the temporary internet files in the cache
normally works for me.

+++++++++++++++++++++++++++++++++++++++

However, I have tried the solutions for this problem
offered in the three MS knowledge base articles, and I
find that the right click "save as" STILL wants to save
the image as "untitled" and as a bitmap.

Anyone have any other solutions for this problem?

BtM

 

[Don Varnau]

Hi,
You've cleared the cache several times, right? Try resetting it's size to
about 50-60 MB. A larger cache is more prone to trouble.

Try deleting the TIF folder. Let Windows create a new one.
http://mvps.org/winhelp2002/delcache.htm

HTH,
Don

 

[BtM]

still a problem. As I said, I've tried all the MS
knowledge base articles, and still no go. I suspect this
is something different - maybe a SP2 issue?? Buehler??

 

[Robert Aldwinckle]

still a problem. As I said, I've tried all the MS
knowledge base articles, and still no go. I suspect this
is something different - maybe a SP2 issue?? Buehler??

Post a sample link. One possibility is that the file is non-cacheable
and there is insufficient information in the MIME type to allow the file
to be saved normally. (I don't understand how it could be rendered
properly and not be identifiable to be saved but it seems to be a factor.)