IE will not start up.

[Ray]

My Microsoft Internet Explorer (IE) will not run. If I
click on the IE icon on my toolbar or double click on the
desktop IE icon, I get an hourglass for a second and then
nothing happens. If I try entering "C:\Program
Files\Internet Explorer\IEXPLORE.EXE" in my run command,
the same thing happens.

This happened suddenly 2 days ago. It worked fine in the
am and when I returned in the afternoon, IE would not work.
Nothing was installed or was running durring this time. I
have an updated antivirus (Mcaffee) and Firewall (Norton)
running all the time. I have done a virus scan and I am clean.

I have tried repairing IE using the Run command provided on
your website and nothing changed. I tried reinstalling IE
6 and nothing changes. I am unable to uninstall because
when I couble click on the w2kexcp icon, nothing happens.

When I open My Computer and then click the address tab, I
am able to scroll down and click on the IE icon there and
my home website comes up and IE works normally until a
website tries to open another IE and then IE locks up and
does not respond.

If I click on the Windows Update icon in my start menu,
nothing happens.

I have full updates on my Windows 2000 Pro and my hard
drive is defragged and error free. My Windows 2000
version is 5.00.2195 and I am running service pack 4.

I have Ad-aware, spybot and REgistry mechanic and have run
all of them with no change in the problem.

I am out of ideas other than totally reloading windows. I
do not want to do this as I would have to back up 20+gig of
programs and memory that I do not want to risk loosing.
Please help me.

 

[H Leboeuf]

Get the latest version or AdAware and Spybot and run them again.

Get removal tool and run it.
More: Complete list by variant with up-to-date information.
http://www.spywareinfo.com/~merijn/cwschronicles.html
More: Removal tool: http://www.spywareinfo.com/~merijn/files/CWShredder.exe

If still no joy then get help from this forum.
Go to http://www.spywareinfo.com/downloads.php#det
Download "Hijack This!" [freeware] or download direct (below):
http://www.merijn.org/files/hijackthis.zip

If you get a 404 error or Access denied, try:
http://216.180.252.218/~spywareinfo.com/downloads/tools/hijackthis.zip

Unzip the Download file in a NEW FOLDER that you can create before you start
the download.
DO NOT use any of the TEMP folders that are presently in your computer.
Double-click "HijackThis.exe" and Press "Scan".

When the scan is finished, the "Scan" button will change into a "Save Log"
button.
Click: "Save Log" (generates "hijackthis.log")

Next, HijackThis | Config [button] | Misc Tools [button]
Click: Generate StartupList log [button] (generates "startuplist.txt")

Next, go to the below location:
http://www.spywareinfo.com/forums/

Sign in, then copy and paste both files in your message.

HijackThis Quick Start Help
http://www.tomcoyote.org/hjt/

The Tutorial if you want to know more about the results or the .log file.
http://www.merijn.org/htlogtutorial.html




Important: "So how did I get infected in the first place?"
http://forums.net-integration.net/index.php?showtopic=3051