IE & msn email

[Lisa]

Dell didn't help, MSN didn't help-- one number I was
given, supposedly for XP support, also did not help-- I
hope someone here can help.
For about a month, while running internet explorer,
whenever I try to reply to or send a new email from my
msn.com mail (not outlook), nothing happens. It's as if I
did not hit the 'send' button. The problem does not occur
with yahoo email in IE.
Also, it seems almost everytime I launch IE, after
visiting a few sites, it quits unexpectedly with no
explanation.
But, if I launch netscape and open msn.com, the email
functions work fine there. And netscape doesn't crash
like IE does.
I've tried re-installing IE and that hasn't solved it.
any suggestions?
thanks!

 

[PA Bear]

Some other users of New Hotmail, using both desktops and laptops, IE and OE,
have been having these problems since the new format was introduced on 01
Dec-03. Some users are seeing Hotmail messages arrive with blank message
bodies. For the time being, avoid using Rich Text/HTML format, even in
Replies and Forwards, using only Plain Text.

Hotmail is a secure site, requiring that your computer be able to negotiate
SSL protocols when logging in, so any of these third-party applications may
be interfering (as well as hijackware): anti-virus, firewall, anti-spam
tools, "system" tools (NSW, NIS, anything by McAfee). The best approach
would be to disable all of them and, assuming Hotmail then works properly,
re-enable each application in turn, by itself with no others running, to see
which one or which combination is causing the problem. If the machines are
on a network, that's another area to consider when troubleshooting.

Some resources:

Troubleshooting Secure Sites
http://support.microsoft.com/?kbid=813444
http://www.mvps.org/inetexplorer/answers2.htm#secure_sites

Page cannot be displayed errors
http://www.mvps.org/inetexplorer/answers.htm#dns

Make absolutely certain each machine is fully up-to-date at Windows Update
(and with virus definitions) and that the 5.6 Scripting Engine has been
reinstalled:
http://msdn.microsoft.com/library/default.asp?url=/downloads/list/webdev.asp.

If you're running WinXP-SP1a, look into the Java vs. Java VM situation:
http://www.mvps.org/inetexplorer/answers_9.htm.
--
HTH...Please post back to this thread

~Robear Dyer (aka PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

Protect Your PC
http://www.microsoft.com/security/protect/