IE loads and then shuts down

[Terry]

About a week ago, when IE6 launches and finishes it's home
page, it automatically shuts down. Here are the other
details: I'm running XP with all current updates and no
Sasser virus present. I have a router and McAfee firewall
and the current McAffee virus definitions. The problem
does not occur when logged in as an administrator, but
does occur on 3 regular users and a guest. It's quite
annoying. Any thoughts?

 

[Sandi - Microsoft MVP]

Hi Terry,

Probably a corrupt cache or video driver issues:
http://inetexplorer.mvps.org/answers_5.htm#shuts_down

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[Frank Saunders, MS-MVP]

About a week ago, when IE6 launches and finishes it's home
page, it automatically shuts down. Here are the other
details: I'm running XP with all current updates and no
Sasser virus present. I have a router and McAfee firewall
and the current McAffee virus definitions. The problem
does not occur when logged in as an administrator, but
does occur on 3 regular users and a guest. It's quite
annoying. Any thoughts?

Open the Internet Options applet in Control Panel
Uncheck "Enable third-party browser extensions" on the Advanced tab.
You may also have to set the Home Page to about:blank

Then eliminate any scumware.
See
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated with the program's update function
before every use, even when just downloaded. There's also a lot more to do
than just those two programs. CWShredder is also available here:
http://www.kellys-korner-xp.com/regs_edits/cwshredder.zip
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.

If trying everything at that site does not fix the problem please post back
in the same thread.

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Frank Saunders, MS-MVP, IE/OE
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