error message

[SaminCalgary]

Within the past 3 weeks I keep getting the error
message: acroiehelper.dll and IE shuts down. This is
occurring several times a day - error reports are sent -
and no solution ever received. I have done a virus scan
for every known type of virus (including Sasser) and my
system is clean. Does anyone have any ideas/solutions?
Thanx.

 

[war17]

acroiehelper.dll is part of a spyware program. You do the following:

1. Use the following scanners to find and remove the website.

SpyBot S&D searches your harddisk for so-called spy- or adbots;
http://security.kolla.de/
or
Adaware
http://www.lavasoftusa.com/software/adaware/
or
CoolWebShredder
http://www.spychecker.com/program/coolwebshredder.html

2. Some porn websites redirects links to their websites using your HOSTS
file. Do a search for the HOSTS (without extension) file and remove the
entry.

3. If still no joy, download HijackThis from Spywareinfo download page

http://www.spywareinfo.com/program/hijackthis.html

Run the program and you will find many entries. Most are OK. Post the log. I
will find the problem for you.

 

[H Leboeuf]

That file is from Adobe Acrobat reader, re install the program.

I suggest you download the latest version, remove the current one and
install the new one.

 

[SaminCalgary]

Thanx I will try that.

-----Original Message-----
That file is from Adobe Acrobat reader, re install the program.

I suggest you download the latest version, remove the current one and
install the new one.
--

Henri Leboeuf
Web page: http://www.colba.net/~hlebo49/index.htm
===


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[SaminCalgary]

Thanx I will look into these solutions.

-----Original Message-----
acroiehelper.dll is part of a spyware program. You do the following:

1. Use the following scanners to find and remove the website.

SpyBot S&D searches your harddisk for so-called spy- or adbots;
http://security.kolla.de/
or
Adaware
http://www.lavasoftusa.com/software/adaware/
or
CoolWebShredder
http://www.spychecker.com/program/coolwebshredder.html

2. Some porn websites redirects links to their websites using your HOSTS
file. Do a search for the HOSTS (without extension) file and remove the
entry.

3. If still no joy, download HijackThis from Spywareinfo download page

http://www.spywareinfo.com/program/hijackthis.html

Run the program and you will find many entries. Most are OK. Post the log. I
will find the problem for you.

--
Warren
For additional help, post in
http://groups.msn.com/HelpforInternetExplorerorWindowsME/ homepage




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