IE shutdown error window

[ernesto]

Every time I shut down IE I get the message after
shutdown "Error Message: IE has encountered a
problem and needs to close" There is a check box which
asks whether IE is to be reopened and whether an error
report should be sent.
This is a known problem but the solutions in Microsoft
documents do not seem to help.
Must IE be uninstalled and reinstalled and where does the
copy for reinstallation come from?
If I uninstall will all f=relevant files on the C disk be
lost?

 

[H Leboeuf]

There's a good possibility that this is being caused by a third-party
program (adware, spyware, parasite).
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm