IE Automatically Closes When Viewing Some Sites

[AirTile]

When I go to certain websites (e.g. www.dabs.com) or try
to sign in to Hotmail Internet Explorer will
automatically close. The problem is getting worse and I
am struggling to find a solution.

One site I found in a Google search appeared to have the
solution - but of course once I tried to access the site
Internet Explorer closed.

Can anybody help?

 

[Frank Saunders, MS-MVP]

When I go to certain websites (e.g. www.dabs.com) or try
to sign in to Hotmail Internet Explorer will
automatically close. The problem is getting worse and I
am struggling to find a solution.

One site I found in a Google search appeared to have the
solution - but of course once I tried to access the site
Internet Explorer closed.

Can anybody help?

First eliminate any scumware.
See
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated with the program's update function
before every use, even when just downloaded. There's also a lot more to do
than just those two programs. CWShredder is also available here:
http://www.kellys-korner-xp.com/regs_edits/cwshredder.zip
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.

If nothing there helps, please post back to this thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

 

[AirTile]

-----Original Message-----


First eliminate any scumware.
See
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated with the program's update function
before every use, even when just downloaded. There's also a lot more to do
than just those two programs. CWShredder is also available here:
http://www.kellys-korner-xp.com/regs_edits/cwshredder.zip
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.

If nothing there helps, please post back to this thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/


.

I carried out the tasks you suggested but the problem is
still persisting. A lot of spyware etc has been removed
thanks to the programs you suggested.

However, I have found a possible solution that appears to
work - Netscape Navigator 7.0

All of the sites that I previously could not access I can
now do so with Netscape. However, I will still use IE as my
main browser.

Any additional comments would be great. Thank you for your
help.

 

[Robert Aldwinckle]

When I go to certain websites (e.g. www.dabs.com)

The only fancy thing about that site is one JavaScript file
for its dropdown menus. Try making Active Scripting a Prompt
and see if replying No gets you any further.

The other thing to note about its page is that once I picked
a version it was completely cached. In case that is the cause
of the problem try opening it from your cache (without scripting)
and press Ctrl-F5 as soon as you can. E.g. set Work Offline
(Alt-F,W) and enter:
http://www.dabs.com/uk

I imagine the other sites you are having trouble with use scripting too
so similar testing on them could prove informative.


Good luck

Robert Aldwinckle
---