IE 6 does not launch external application for TIF files

[Guest]

The problem I described in "Possible broken MIME association in IE 6 SP2
or Windows XP prevents TIF files from displaying?" is still unresolved that
I posted on 2007-10-26. I did not explain the issue correctly, I am not
trying to view TIF files within Internet Explorer. I am trying to restore
the default behavior of launching another Microsoft program to view the
files such as Microsoft Office Document Imaging (Office XP version
1.03.2349.1) or the Windows Picture and Fax viewer. The current broken
behavior causes IE to display a broken red X icon instead of launching one
of the two programs with the TIF image.
Microsoft, please review my postings on that thread from 2007-10-29 on
to understand the troubleshooting that has already taken place. Other
computers at the office are working as expected, launching either the Office
Document Imaging program or Picture and Fax viewer depending on which
application is registered as the default for TIF files.

 

[Ken Zhao [MSFT]]

Hello,

Thank you for using newsgroup!

Based on my knowledge, this issue is by design in Windows XP sp2 and above
(IE7, Vista). IE does not have the inherent ability to display TIF file
format any longer. Before Windows XP sp2, the program "Kodak Imaging for
Windows" provided the filter that allowed the image to be displayed in IE.
As explained in the following article, the program is not longer included
with Windows XP sp2:
KB308979 Kodak imaging for Windows is not included with Windows XP:
http://support.microsoft.com/kb/308979

The most recognized formats on the web are .gif, .jpg and .png. It is
required to convert tiff to a common image format, or obtain a third party
application to view the embedded tiff image.
Kodak Imaging for Windows is now "G360 Imaging for Windows".
The product can be bought from the following website:
http://www.global360.com/products/g360_imaging/

So IE no longer has the inherent ability to display TIF images embedded in
<IMG> tag in an html page.

If the issue does not occur on other machines, I suggest you check the File
Association on other normal working machines and compare the File
Association settings with the problematic machine.

Thanks & Regards,

Ken Zhao

Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security <http://www.microsoft.com/security>
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[Ken Zhao [MSFT]]

Hi,

If you have any updates on this issue, please feel free to let me know.

Thanks & Regards,

Ken Zhao

Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security <http://www.microsoft.com/security>
====================================================
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[Guest]

I would like to continue troubleshooting this issue. As I indicated in
the original thread the file associations in Windows are correct and are the
same between other computers in the office. Also as I indicated in this
thread, I AM NOT attempting to view an embedded TIF images within an
Internet Explorer window, I am trying to restore the ORIGINAL DEFAULT
behavior to launch an external application when a link to a TIF file is
clicked.
KB 308979 does not apply to this problem, and KB 319829 is also not
helpful since it does not explicitly cover Windows XP.

 

[Ken Zhao [MSFT]]

Hello,

Thanks for your reply.

Could you double confirm the File Associations in Windows Explorer to see
if the TIF/TIFF extension file have been associated with your external
application?

Thanks & Regards,

Ken Zhao

Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security <http://www.microsoft.com/security>
====================================================
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that others may learn and benefit from your issue.
====================================================
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[Guest]

The file associations remain in the state last modified on 2007-10-31:

"After
Assoc .tif
.tif=TIFImage.Document
Assoc .tiff
.tiff=TIFImage.Document
ftype TIFImage.Document
TIFImage.Document=rundll32.exe
C:\WINDOWS\system32\shimgvw.dll,ImageView_Fullscreen %1"

This information, along with many other troubleshooting steps are detailed
in my post titled "Re: Possible broken MIME association in IE 6 SP2 or
Windows XP prevents TIF files from displaying?" on 2007-10-31 12:44 MST

 

[Ken Zhao [MSFT]]

I will check your another post.

Thanks & Regards,

Ken Zhao

Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security <http://www.microsoft.com/security>
====================================================
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that others may learn and benefit from your issue.
====================================================
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[Ken Zhao [MSFT]]

I have checked your another post and I know you have tried some other
differnet ways to troubleshoot this issue. At this moment, I suggest you
check the the TIF/TIFF subkey in the follwoing registry location to see if
they are the same as any other normal working machine:
HKEY_CLASSES_ROOT

Thanks & Regards,

Ken Zhao

Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security <http://www.microsoft.com/security>
====================================================
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that others may learn and benefit from your issue.
====================================================
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--------------------
| X-Tomcat-ID: 46717319
| References: <#[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<#[email protected]>
| MIME-Version: 1.0
| Content-Type: text/plain
| Content-Transfer-Encoding: 7bit
| From: (e-mail address removed) ("Ken Zhao [MSFT]")
| Organization: Microsoft
| Date: Fri, 23 Nov 2007 05:50:48 GMT
| Subject: Re: IE 6 does not launch external application for TIF files
| X-Tomcat-NG: microsoft.public.windows.inetexplorer.ie6.browser
| Message-ID: <[email protected]>
| Newsgroups: microsoft.public.windows.inetexplorer.ie6.browser
| Lines: 14
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.inetexplorer.ie6.browser:10843
| NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122
|
| I will check your another post.
|
| Thanks & Regards,
|
| Ken Zhao
|
| Microsoft Online Support
| Microsoft Global Technical Support Center
|
| Get Secure! - www.microsoft.com/security
<http://www.microsoft.com/security>
| ====================================================
| When responding to posts, please "Reply to Group" via your newsreader so
| that others may learn and benefit from your issue.
| ====================================================
| This posting is provided "AS IS" with no warranties, and confers no
rights.
|
|
|
|
|

 

[Ken Zhao [MSFT]]

Hi,

If you have any updates or need any further assistance on this issue,
please feel free to let me know.

Thanks & Regards,

Ken Zhao

Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security <http://www.microsoft.com/security>
====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.




--------------------
| X-Tomcat-ID: 12376460
| References: <#[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<#[email protected]>
<[email protected]>
| MIME-Version: 1.0
| Content-Type: text/plain
| Content-Transfer-Encoding: 7bit
| From: (e-mail address removed) ("Ken Zhao [MSFT]")
| Organization: Microsoft
| Date: Wed, 28 Nov 2007 00:49:55 GMT
| Subject: Re: IE 6 does not launch external application for TIF files
| X-Tomcat-NG: microsoft.public.windows.inetexplorer.ie6.browser
| Message-ID: <t#[email protected]>
| Newsgroups: microsoft.public.windows.inetexplorer.ie6.browser
| Lines: 60
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.inetexplorer.ie6.browser:10959
| NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122
|
| I have checked your another post and I know you have tried some other
| differnet ways to troubleshoot this issue. At this moment, I suggest you
| check the the TIF/TIFF subkey in the follwoing registry location to see
if
| they are the same as any other normal working machine:
| HKEY_CLASSES_ROOT
|
| Thanks & Regards,
|
| Ken Zhao
|
| Microsoft Online Support
| Microsoft Global Technical Support Center
|
| Get Secure! - www.microsoft.com/security
<http://www.microsoft.com/security>
| ====================================================
| When responding to posts, please "Reply to Group" via your newsreader so
| that others may learn and benefit from your issue.
| ====================================================
| This posting is provided "AS IS" with no warranties, and confers no
rights.
|
|
|
|
| --------------------
| | X-Tomcat-ID: 46717319
| | References: <#[email protected]>
| <[email protected]>
| <[email protected]>
| <[email protected]>
| <[email protected]>
| <#[email protected]>
| | MIME-Version: 1.0
| | Content-Type: text/plain
| | Content-Transfer-Encoding: 7bit
| | From: (e-mail address removed) ("Ken Zhao [MSFT]")
| | Organization: Microsoft
| | Date: Fri, 23 Nov 2007 05:50:48 GMT
| | Subject: Re: IE 6 does not launch external application for TIF files
| | X-Tomcat-NG: microsoft.public.windows.inetexplorer.ie6.browser
| | Message-ID: <[email protected]>
| | Newsgroups: microsoft.public.windows.inetexplorer.ie6.browser
| | Lines: 14
| | Path: TK2MSFTNGHUB02.phx.gbl
| | Xref: TK2MSFTNGHUB02.phx.gbl
| microsoft.public.windows.inetexplorer.ie6.browser:10843
| | NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122
| |
| | I will check your another post.
| |
| | Thanks & Regards,
| |
| | Ken Zhao
| |
| | Microsoft Online Support
| | Microsoft Global Technical Support Center
| |
| | Get Secure! - www.microsoft.com/security
| <http://www.microsoft.com/security>
| | ====================================================
| | When responding to posts, please "Reply to Group" via your newsreader
so
| | that others may learn and benefit from your issue.
| | ====================================================
| | This posting is provided "AS IS" with no warranties, and confers no
| rights.
| |
| |
| |
| |
| |
|
|