I cant send or recieve emails anymore?

[Rebecca_x]

I regulary check my emails and today when i clicked 'send and recieve' it
came up with this error message

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Account: 'pop.ntlworld.com', Server: 'pop.ntlworld.com',
Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F

I am no sure how to solve this problems so suggestions would be great thank
you!

 

[Gary VanderMolen \(MVP\)]

"Unexpectedly terminated" is usually caused by interference from an
antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus should be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

Email scanning in any antivirus should be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

If no improvement after disabling email scanning, consider upgrading
to Windows Live Mail, because it is less prone to suffering bad effects
from overly intrusive antivirus programs:
http://download.live.com/wlmail

 

[sandyc]

I regulary check my emails and today when i clicked 'send and recieve' it
came up with this error message

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Account: 'pop.ntlworld.com', Server: 'pop.ntlworld.com',
Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F

I am no sure how to solve this problems so suggestions would be great thank
you!

Same thing happening to me except I can send mail. my error message is error
# Ox800ccc19, help us out someone!

 

[Gary VanderMolen \(MVP\)]

That's not the complete error message.
Do you get an error message when you try to send or receive? If so,
right-click on your error message, copy, then paste it into a reply here.
We can't do much troubleshooting without the complete error message.

 

[Brittney]

I keep getting an error message that says:
The host 'pop' could not be found. Please verify that you have entered the
server name correctly.
Account: 'Home', Server: 'pop', Protocol: POP3, Port: 110, Secure(SSL): No,
Socket Error: 11001, Error Number: 0x800CCC0D

 

[slk759]

Yes you need to put in the actual server name and maybe some other specific
settings. Who is your email provider - just the part AFTER the @ symbol
please?

 

[Norma Anderson]

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Emailing:
Michael's tournament 09' 002 (2)', Account: 'pop.live.com', Server:
'smtp.live.com', Protocol: SMTP, Server Response: '530 5.7.0 Must issue a
STARTTLS command first', Port: 25, Secure(SSL): No, Server Error: 530, Error
Number: 0x800CCC78

THIS THE FULL DETAIL..... PASTED FOR YOU
THANK YOU
NORMA

 

[Gary VanderMolen \(MVP\)]

That server requires the SSL option to be enabled:
Go to Tools, Accounts, select that account, Properties, Advanced,
then check the SSL option (two places). The complete settings
are documented here:
http://mailcall.spaces.live.com/Blog/cns!CC9301187A51FE33!49799.entry

Also, I recommend using port 587 rather than port 25 for the SMTP server.
Currently that is not the source of your problem, but it could become so
in the future.

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/default.aspx/profile/vandermolen

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Emailing:
Michael's tournament 09' 002 (2)', Account: 'pop.live.com', Server:
'smtp.live.com', Protocol: SMTP, Server Response: '530 5.7.0 Must issue a
STARTTLS command first', Port: 25, Secure(SSL): No, Server Error: 530, Error
Number: 0x800CCC78

THIS THE FULL DETAIL..... PASTED FOR YOU
THANK YOU
NORMA

That's not the complete error message.
Do you get an error message when you try to send or receive? If so,
right-click on your error message, copy, then paste it into a reply here.
We can't do much troubleshooting without the complete error message.

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/default.aspx/profile/vandermolen




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