I can't get attachments to even show up.

S

Stephanie9008

I'm a new vista user and i used to have outlook as my email, but now i have
windows mail.

my problem is that when someone sends me an email that has an attachment i
recieve the message, but the attachment doesnt send with it.. it doesnt even
show up.

i need help.. anyone??
 
F

Frank Saunders MS-MVP IE,OE/WM

Stephanie9008 said:
I'm a new vista user and i used to have outlook as my email, but now i
have
windows mail.

my problem is that when someone sends me an email that has an attachment i
recieve the message, but the attachment doesnt send with it.. it doesnt
even
show up.

i need help.. anyone??

If the mail was sent from Outlook using Outlook's RTF format then Outlook
Express will never find the attachment. Outlook Express does not understand
Outlook's RTF format. Ask the Outlook user to please use Plain Text,
especially when sending attachments.
 
G

Guest

Stephanie9008 said:
I'm a new vista user and i used to have outlook as my email, but now i
have
windows mail.

my problem is that when someone sends me an email that has an attachment i
recieve the message, but the attachment doesnt send with it.. it doesnt
even
show up.

i need help.. anyone??

Are they sending using Outlook?

For most such problems, click on Tools, then Options, then Read. If there
is
a checkmark in the box before Read all messages in plain text, click on this
box, then Apply. Click on OK.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top