Can't open or save attachments in emails

[suenats]

I can't open or save any email attachments in Windows Mail. I click on them
and nothing happens. No errors codes. In my security settings I have the " do
not allow attachments to be saved or opened that could potentially be a
virus" box unchecked. If I try to save an attachment, I get an error message
that says "There was an error saving one or mor of the attachments. Please
check your free disk space and try again."

Help?

 

[Gary VanderMolen]

That problem can be caused by interference from an antivirus program.
Which antivirus are you running? Some of them cause problems with
Windows Mail over time. As a minimum, email scanning in the antivirus
should be turned off, although that may not be sufficient to eliminate all
bad effects. In a worst case scenario, your antivirus may need to be
uninstalled/reinstalled or replaced.

Email scanning in any antivirus should be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

As an alternative to replacing your antivirus, consider upgrading to
Windows Live Mail, because it is less prone to suffering bad effects from
overly intrusive antivirus programs:
http://download.live.com/wlmail

Gary VanderMolen, Microsoft MVP (Mail)


"suenats" wrote in message
I can't open or save any email attachments in Windows Mail. I click on them
and nothing happens. No errors codes. In my security settings I have the " do
not allow attachments to be saved or opened that could potentially be a
virus" box unchecked. If I try to save an attachment, I get an error message
that says "There was an error saving one or mor of the attachments. Please
check your free disk space and try again."

Help?

 

[Steve Cochran]

It could be due to a permissions issue also. Try saving the attachments to the Desktop and see if that works.

steve