Unable to open or save attachments in Windows Mail

C

cliffordclan

Like many others based on previous posts, am unable to open or save
attachments in windows mail. I think my problem is exactly the same as
"anhlyss" had in the posts in January. I am hoping there is an easier fix
than restoring factory setting. !!

As suggested in other threads, I have ensured that I have unchecked the "do
not allow attachments to be opened" box in options.

If I click on the attachment to open it, the little hourglass pointer comes
up, and then goes back to the arrow, but nothing else happens. If I try to
save the attachment, I get this message:

"There was an error saving one or more of your attachments, please check
your free disk space and try again"

I have more than enough free disk space.

Any suggestions?


Also today had similar problem downloading from IE. Tried to down load
Google Earth and the whole download appears successful. but at the end, it
just closes the windows and nothing is there!
 
G

Gary VanderMolen

If you have the same problem in IE, you should probably fix the IE
problem first, since that may also cure your Windows Mail issue.
We can't help with IE problems in this newsgroup.
Did you recently install IE8? Some have reported problems with opening
attachments after installing IE8.

Which antivirus are you running? Some of them are not fully compatible
with Windows Mail.
 
C

cliffordclan

Thanks Gary i will start looking at IE . '
i Will get back to you with any news.
 
G

Gary VanderMolen

OK, good luck.

--
Gary VanderMolen, MS-MVP (Mail)


cliffordclan said:
Thanks Gary i will start looking at IE . '
i Will get back to you with any news.
 
G

Gary VanderMolen

I think it would be difficult to accomplish manually what the removal tool
does. Among other things, it removes several obscure registry entries.

Did you install IE8? If so, uninstall it per http://support.microsoft.com/kb/957700 .
That may cure both your IE problem and your Windows Mail problem.
 

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