I can send but not receive emails in outlook

[Guest]

I have just installed Outlook 2003. I can send emails but cannot receive
them. I have confirmed my internet settings with my ISP. If I return to
Outlook Express which was installed with Microsoft Works I can still access
my incoming mail from there

 

[Vince Averello [MVP-Outlook]]

Do you receive any errors when trying to receive?

 

[Guest]

Do you receive any errors when trying to receive?




No there are no error messages.

 

[Vince Averello [MVP-Outlook]]

Next dumb question for you... are you sure that there are messages waiting
for you when Outlook checks for mail?

 

[Guest]

Next dumb question for you... are you sure that there are messages waiting
for you when Outlook checks for mail?




Yes I send myself messages to test the system. I have also used TOOLS>EMAIL ACCOUNTS> VIEW>CHANGE and sent test messages the Progress Dialogue Box shows the messsages being sent and received but they they never appear in my Outlook inbox which is set as default.

 

[Diane Poremsky [MVP]]

tools, send and receive, send and receive settings, show progress... look on
the second tab for errors.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

 

[Guest]

tools, send and receive, send and receive settings, show progress... look on
the second tab for errors.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/




Problem solved. Found that new system does not download messages until I press Send/Receive. Different to last two email programs.

 

[Guest]

Do you always have to do this? I would expect to receive all my messages
automatically. Furthermore, my Refresh option is greyed out. I cannot
refresh. Thanks. K2

tools, send and receive, send and receive settings, show progress... look on
the second tab for errors.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

:

Do you receive any errors when trying to receive?

I have just installed Outlook 2003. I can send emails but cannot receive
them. I have confirmed my internet settings with my ISP. If I return
to
Outlook Express which was installed with Microsoft Works I can still
access
my incoming mail from there


No there are no error messages.

Problem solved. Found that new system does not download messages until I press Send/Receive. Different to last two email programs.

 

[Guest]

Do you always have to do this? I would expect to receive all my messages
automatically. Furthermore, my Refresh option is greyed out. I cannot
refresh. Thanks. K2

tools, send and receive, send and receive settings, show progress... look on
the second tab for errors.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/




:

Do you receive any errors when trying to receive?

I have just installed Outlook 2003. I can send emails but cannot receive
them. I have confirmed my internet settings with my ISP. If I return
to
Outlook Express which was installed with Microsoft Works I can still
access
my incoming mail from there


No there are no error messages.


Problem solved. Found that new system does not download messages until I press Send/Receive. Different to last two email programs.

I do at present, but I have just purchased a book on Office 2003 so I hope
to find the answer in there in due course. At 71 years of age working out
computer problems takes a little longer, but it keeps the grey matter active

 

[Diane Poremsky [MVP]]

Problem solved. Found that new system does not download messages until
Go to Tools, Send/Receive settings - find the option for Define Send /
Receive and set it to check mail every xx min.

 

[Guest]

Go to Tools, Send/Receive settings - find the option for Define Send /
Receive and set it to check mail every xx min.


Last message sorted out my problem. Send and receive now working correctly. Many thanks to all concerned for their help.

 

[Guest]

I have just installed Outlook 2003. I can send emails but cannot receive
them. I have confirmed my internet settings with my ISP. If I return to
Outlook Express which was installed with Microsoft Works I can still access
my incoming mail from there

 

[Guest]

Outlook Express....perfect. Outlook can send but on 'receive' the progress
meter' flashes on and off but no mail shows.

 

[Brian Tillman]

Outlook Express....perfect. Outlook can send but on 'receive' the
progress meter' flashes on and off but no mail shows.

Enable diagnostic logging and see what's happening during the receive phase.
http://support.microsoft.com/kb/831053/en-us