HTTPS site problems

[Guest]

I am running WINDOWS XP HOME EDITION with IE6.

I recently recieved a "Page cannot be displayed" error when trying to access
any secure sites (ie....my ebay account, my overstock.com account). I've
reset all the Internet options and such. Still won't work. On a whim I
restarted in SAFE mode with Networking, logged in as Administrator and low
and behold ...it worked. However, when I log in normally as myself not in
SAFE mode, it still won't work.

any ideas on what to do

 

[Frank Saunders, MS-MVP OE]

I am running WINDOWS XP HOME EDITION with IE6.

I recently recieved a "Page cannot be displayed" error when trying to
access any secure sites (ie....my ebay account, my overstock.com
account). I've reset all the Internet options and such. Still won't
work. On a whim I restarted in SAFE mode with Networking, logged in
as Administrator and low and behold ...it worked. However, when I
log in normally as myself not in SAFE mode, it still won't work.

any ideas on what to do

Make sure your firewall is not blocking port 443.

Go to Start | Run and enter these commans (press <Enter after each one).
Regsvr32 SOFTPUB.DLL
Regsvr32 Wintrust.dll
Regsvr32 Initpki.dll
Regsvr32 Dssenh.dll
Regsvr32 Rsaenh.dll
Regsvr32 Gpkcsp.dll
Regsvr32 Sccbase.dll
Regsvr32 Slbcsp.dll
Regsvr32 Mssip32.dll
Regsvr32 Cryptdlg.dll

See also
http://windows-help.net/WindowsXP/troub-10.html
http://www.mvps.org/inetexplorer/answers2.htm#secure_sites
http://www.mvps.org/inetexplorer/data/jjblack.htm
HOW TO: Troubleshoot Situations Where You Cannot Connect to Secure Web Sites
by Using Internet Explorer in Windows XP
http://support.microsoft.com/?kbid=813444
"The Page Cannot Be Displayed" Error Message on a Secure Web Site
http://support.microsoft.com/?kbid=303807
How to troubleshoot problems accessing secure Web pages with Internet
Explorer 6 Service Pack 2
http://support.microsoft.com/?kbid=870700

--
Frank Saunders, MS-MVP OE
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