HP TWAIN Driver

[Bill Afton]

I recently tried to install my HP OfficeJet All In One printer/scanner on an
XP Pro computer. XP recognized the printer and installed it, but didn't
install the scanner's drivers. Ive seen this problem before in other
discussions.

Anyone know how I can get the scanner's drivers to install? Or can provide a
way to install it's functionality?
Thanks.

 

[CSM1]

I recently tried to install my HP OfficeJet All In One printer/scanner on
an XP Pro computer. XP recognized the printer and installed it, but didn't
install the scanner's drivers. Ive seen this problem before in other
discussions.

Anyone know how I can get the scanner's drivers to install? Or can provide
a way to install it's functionality?
Thanks.

Did you try to install the latest driver from HP?
http://welcome.hp.com/country/us/en/support.html

 

[Bill Afton]

Did you try to install the latest driver from HP?
http://welcome.hp.com/country/us/en/support.html

This is on the downloads page;
Microsoft(R) Windows XP already contains drivers provided by HP for the HP
all-in-one models listed below.

All of the printing and scanning drivers required to print and scan were
included with Windows XP. No additional software is required or available
for download or ordering. Windows XP also contains much of the functionality
that was previously supplied by the HP software. HP will not be releasing
any additional Windows XP software for these models.

 

[John Gray]

I recently tried to install my HP OfficeJet All In One
printer/scanner on an XP Pro computer. XP recognized the printer and
installed it, but didn't install the scanner's drivers. Ive seen this
problem before in other discussions.

Anyone know how I can get the scanner's drivers to install? Or can
provide a way to install it's functionality?
Thanks.

About a month ago, I purchased an HP 7310 All-in-One and installed it
using the furnished Cd on to an XP Pro SP2 computer. There were no
problems using the full functions of the product from the Admin
accounts.

Using the printer and faxing functions from Limited and Power User
accounts required that I enter the IP of the HP into the properties of
the printer and fax printer in XP(as I had set the HP to a fixed
internal lan IP). I've had no luck with scanning from any account but
those that have Admin privileges. Numerous chat sessions with HP
support as well as several phone calls to HP cannot resolve this
problem. I've followed all their recommendations repeatedly.

I uninstalled the HP software, downloaded the latest HP software for
this product to no avail. No such software should require Admin
accounts to function. HP software has a long way to go. It has huge
promise, and I really like the abilities of the product. It should be
easy to configure the software to allow full access to all user accounts
on a single machine.

 

[Bill Afton]

I've had no luck with scanning from any account but

those that have Admin privileges. Numerous chat sessions with HP
support as well as several phone calls to HP cannot resolve this
problem. I've followed all their recommendations repeatedly.

Ditto that. Neither HP nor Microsoft wanted to lend any help. See my above
response for a 'work around' I figured out.

 

[John Gray]

I've had no luck with scanning from any account but


Ditto that. Neither HP nor Microsoft wanted to lend any help. See my
above response for a 'work around' I figured out.

Bill,
I see no work around in this thread concerning scanning. Is it
perhaps in another thread?

 

[Bill Afton]

Bill,
I see no work around in this thread concerning scanning. Is it
perhaps in another thread?

OOPS, Im sorry, John, it was a different newsgroup. This is what I posted:
function for the HP Officejet r80xi printer/scanner. After a week of
messing
with it, I remembered something way back in my head:

I opened the original HP Install CD, went to the install folder, and clicked
'properties' on the setup.exe. There I could get XP to emulate 98SE & NT.
Then it
installed everything as if this were an 98SE or an NT operating system.

Viola', it worked. It's not using the most recent Windows XP drivers, of
course, but it prints, copies, faxes, and it scans, albeit slower than with
XP, but it
works. I have to control the scan directly from the HP Functions folder and
not from any of the apps that you can normally scan into. I guess that's the
best I can hope for. <<

 

[John Gray]

OOPS, Im sorry, John, it was a different newsgroup. This is what I
posted:

function for the HP Officejet r80xi printer/scanner. After a week of
messing
with it, I remembered something way back in my head:

I opened the original HP Install CD, went to the install folder, and
clicked 'properties' on the setup.exe. There I could get XP to
emulate 98SE & NT. Then it
installed everything as if this were an 98SE or an NT operating
system.

Viola', it worked. It's not using the most recent Windows XP drivers,
of course, but it prints, copies, faxes, and it scans, albeit slower
than with XP, but it
works. I have to control the scan directly from the HP Functions
folder and not from any of the apps that you can normally scan into.
I guess that's the best I can hope for. <<

Bill,
Thanks. I've added this of my things to try. HP does seem to be
working on the issue, as this will affect market share. However, HP
Tech Support wasn't at all encouraging. As far back as one cares to
read, Usenet posts have numerous complaints about this, yet each person
is told that the problem is 'unique to their XP install'.

 

[Bill Afton]

Bill,
Thanks. I've added this of my things to try. HP does seem to be
working on the issue, as this will affect market share. However, HP
Tech Support wasn't at all encouraging. As far back as one cares to
read, Usenet posts have numerous complaints about this, yet each person
is told that the problem is 'unique to their XP install'.

Let us know how it goes. HP should take some responsibility for helping
customers keep drivers updated, instead of dumping everything off on
Microsoft to use generic drivers bundled into XP.

Then again, they've been pretty much directionless since they bought Compaq.
It may be a while before they remember their core business is printers.

 

[Danny]

from the local pc (attached directly to the hp) : try the following
steps

1. right click on MY COMPUTER
2. goto MANAGE
3. on the left window of computer management, click on SERVICES AND
APPLICATIONS | SERVICES
4. double click on WINDOWS IMAGING ACQUISITION service (WIA)
5. set the startup type to Automatic and start the service


reboot

Hopefully the scanner will be listed in device manager as an imaging
device

if so, test


hope it helps


~Danny