HP Total Care Advisor Health Check CRASH!!

[missym84]

Hello,
I currently have a HP Pavillion Notebook installed with Windows Vista Home
Premium, and everytime I try to do a PC Health Check with Total Care Advisor,
I get the blue screen and my comp shuts down. I need some help. I already
went to HP support, but they didn't fix it either. Help!!!

 

[Mark L. Ferguson]

What other feature of the system are you trying to fix? If the Total Health
care app is the only thing not working, only HP could fix that.

 

[Malke]

Hello,
I currently have a HP Pavillion Notebook installed with Windows Vista Home
Premium, and everytime I try to do a PC Health Check with Total Care
Advisor, I get the blue screen and my comp shuts down. I need some help. I
already went to HP support, but they didn't fix it either. Help!!!

If HP support can't fix it - and let's be very clear about this: the PC
Health Check is HP's utility, not part of Vista - then don't use it. I'm
not being facetious; I just don't think those HP utilities are useful and I
always suggest either uninstalling them or not using them. If everything
else on your computer is working, I wouldn't sweat this one thing.

Malke

 

[peter c.a.hawkins]

Just go here,there are dozens of people with the same problem,,,it is HP
nothing to do with vista.I have an hp media center and mine works perfect
....a lucky one or unlucky one cos HP health check is absolute rubbish
http://forums12.itrc.hp.com/service...9447627+1212161596980+28353475&categoryId=405

 

[Stevey]

It's pretty well known that HP Health Check doesn't work.

 

[Carey Frisch [MVP]]

Download and install the latest version of
HP Health Check:
http://h30155.www3.hp.com/helpandsupport/cpcehelp.html

 

[Clara Cagigal]

HP health check is a bad tool that can break your system installing old
drivers and updates. Some days ago, Hp health check installed in my laptop
an ethernet driver for microsoft vista system older than i had and then the
following day windows update re installed the newer one which was what i
had. Hp health check is a total disaster, the updated drivers use to be one
year older or more, the same for essential system updates for microsoft
vista, and the versions and dates of drivers and updates are confusing.
Regards, Clara