HP Total Care advisor update error

[Dr. Vladimir Crk]

When I start HP Total Care advisor an update starts instantly. However, Error 1720 occurs followed by

"There is a problem with the Windows Installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor."

I would appreciate if someone could help me with the solution.

Vladimir

 

[Colin Barnhorst]

When I start HP Total Care advisor an update starts instantly. However,
Error 1720 occurs followed by

"There is a problem with the Windows Installer package. A script required
for this install to complete could not be run. Contact your support
personnel or package vendor."

I would appreciate if someone could help me with the solution.

Vladimir


How about checking with HP? That's what my wife does with her HP Total Care
when something doesn't look right with it.

 

[peter c.a.hawkins]

http://h30155.www3.hp.com/helpandsupport/

 

[Dr. Vladimir Crk]

Thank you for your responses.