HP Scanjet 6300 C - Problem with New XP Install

G

Guest

I recently ugraded my operating systems to XP, and have tried to get my scanner to be recognized. I went to the HP site and down loaded the new drivers, but I can't ger XP to recognize that there is a scanner to install. I used the install wizard for scanners and camers, but all it sees is the camera drivers, It does not see the scanner driver. When I try to manually install the files it just sits there at the Wizard option - Which scanner or camera do you want to install? It does not show any of the drivers. Anybody got any suggestions on how to resolve the installation problem I am having?

Fred
 
B

Bob Harris

I have an HP 6200C, whihc sounds close to your scanner. When I first
attached it to my computer with XP, it would not work. To solve my problem
I had to do two differnt things. First, I got the latest PrecisionPro
scanning software form the HP web site and installed it. This download was
about 47 Meg, and took quite a while over my 56K modem. However, that was
only step one.

I also had to provide drivers for the scanner, and those were not available
as a download from HP. So, when ared for a source of drivers, I inserted
the CDROM that came with the scanner. Although those drivers obviously
pre-date XP, they worked.

There was one other wrinkle: One file was not found during install
(hpsjrreg.exe), and it asked me where to find it ! I search PC and saw it
was already in C:\windows\system32. So I typed that path and it all worked.


Good luck.
Fred said:
I recently ugraded my operating systems to XP, and have tried to get my
scanner to be recognized. I went to the HP site and down loaded the new
drivers, but I can't ger XP to recognize that there is a scanner to install.
I used the install wizard for scanners and camers, but all it sees is the
camera drivers, It does not see the scanner driver. When I try to manually
install the files it just sits there at the Wizard option - Which scanner or
camera do you want to install? It does not show any of the drivers.
Anybody got any suggestions on how to resolve the installation problem I am
having?
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top