HP Scanjet 6200C

[lester]

I posted to this group some time ago about the HP 6200C continuously
losing contact with the computer (or vice versa) when I am scanning.
I use the most recent version of VueScan for software.
What happens is that I scan one picture which goes ok. I do the
preliminary edits in Paint Shop Pro.
Then, I attempt to scan another picture and contact is lost.
Has anyone else experienced this problem?

 

[Danny]

1. How is the scanner connected to the host PC? usb or scsi
if usb:
a. is the scanner connected directly to the usb controller? eliminate
any usb hubs from the environment
b. are there any other usb devices connected to the pc? disconnect any
other high-speed usb devices and see if the same thing happens
c. if you disconnect the usb cable after loosing the source, what
happens if you simply disconnect the usb cable from the pc, wait 10
seconds , then reattach to the same usb port? < without rebooting the
scanner or pc>

if scsi:
what kind of scsi controller are you using?
does device manager see both the scanner and scsi controller properly?


*what's the error message you get when attempting to scan the second
image?

*can you reproduce the problem if you don't allow the scanner to rest
idle while editing? i.e. scan multiple consecutive images to test

email me if you have any questions.. or if you have time today to
troubleshoot

Danny

 

[(PeteCresswell)]

Per (e-mail address removed):

I posted to this group some time ago about the HP 6200C continuously
losing contact with the computer (or vice versa) when I am scanning.
I use the most recent version of VueScan for software.
What happens is that I scan one picture which goes ok. I do the
preliminary edits in Paint Shop Pro.
Then, I attempt to scan another picture and contact is lost.
Has anyone else experienced this problem?

Yes - coincident from changing the connection from SCSI to USB2.

SCSI never failed. USB2 was hopeless.

I wound up donating the thing to my local dumpster.