HP P1505 Not Responding

[Archquark]

My wife bought a new HP quad core 64 bit computer and is attempting to print
information on her HP P1505 printer which had been given access through a
remote connection. She had previously installed the driver on the remote
office server and had been able to print on her HP P1505 at home for a day.
When she rebooted her computer the following day the printer icon still
showed on the office terminal but all efforts to print did not work. Her
office is running XP on their terminals. Any help would be appreciated.

 

[Cari \(MS-MVP\)]

Is she running Vists 64 bit or Vista 32 bit? Did she use System Restore to
return to when it did print OK?

 

[Archquark]

She is running Vista Home Premium 64 bit. No she did not attempt to run
restore. She had called HP help desk to aid in installing driver originally.
They were unable to have printer work. We installed the 32 bit driver on the
remote terminal using her Dell laptop and then it worked.