HP Color Laserjet 3500 on LPT1 will not print

[M Skabialka]

I changed laptops in a docking station and used a drivers CD to install the
printer which was attached. Test pages and anything else I try to print
goes into the print queue but never prints, finally showing an error. I
downloaded the latest drivers from HP and installed them, but this hasn't
fixed the problem. The original laptop still prints fine from that docking
station.

The old laptop was WinXP, this one is Vista. I ran the "FixIt" diagnostics
but it said all problems were fixed, and it still won't print.

Any suggestions for diagnosing and fixing this problem?

Mich

 

[David H. Lipman]

From: "M Skabialka" <[email protected]>

| I changed laptops in a docking station and used a drivers CD to install the
| printer which was attached. Test pages and anything else I try to print
| goes into the print queue but never prints, finally showing an error. I
| downloaded the latest drivers from HP and installed them, but this hasn't
| fixed the problem. The original laptop still prints fine from that docking
| station.

| The old laptop was WinXP, this one is Vista. I ran the "FixIt" diagnostics
| but it said all problems were fixed, and it still won't print.

| Any suggestions for diagnosing and fixing this problem?

| Mich


Go to Device Manager and the LPT1 port.

Change the way the LPT port works with the OS.

 

[M Skabialka]

Change the way the LPT port works with the OS.

I'm sorry - I have no idea what this means! Could you please elaborate?
Under properties, for LPT1, my only option for Configure port is to change
the Transmission Retry from 90 seconds to some other value.

Mich

 

[Leroy]

Your inquiry can best be answered by the experts in the HP Printer
Forum: http://h30434.www3.hp.com/psg/

 

[David H. Lipman]

| I'm sorry - I have no idea what this means! Could you please elaborate?
| Under properties, for LPT1, my only option for Configure port is to change
| the Transmission Retry from 90 seconds to some other value.

| Mich

I don't have the hardware in front of me to give you the exact words but...

You should be able to see an area to indicate to force an IRQ or not and how the OS works
with the parallel port.

 

[M Skabialka]

Thanks,
I will try this.
Mich

Your inquiry can best be answered by the experts in the HP Printer Forum:
http://h30434.www3.hp.com/psg/

 

[M Skabialka]

Must have been having a senior moment - it's a USB printer - so shouldn't be
on LPT1!
Changed to a USB port and it is working now.
It's been LPT1 or a network printer since the year dot, or it installs
itself without asking, so I didn't think twice about selecting LPT1 as the
port when I installed it. Time to retire!

 

[Gene E. Bloch]

Must have been having a senior moment - it's a USB printer - so shouldn't be
on LPT1!
Changed to a USB port and it is working now.
It's been LPT1 or a network printer since the year dot, or it installs
itself without asking, so I didn't think twice about selecting LPT1 as the
port when I installed it. Time to retire!

Not a complete senior moment - you *did* solve it!

Of course, you can retire anyway

Thanks for informing us.