How to reinstall USB2 drivers in WinXP


C

camera critter

My problem:
Windows XP Professional (with Service Pack 2, and all subsequent
critical updates as of 6 Sept 2006) is unable to reinstall its drivers
for my USB devices. I used to have them functioning earlier this
week, but not any more.

My retail WinXP-Pro (with SP1) CD is useless for a repair installation
- it states that my current version is later than the CD version, and
then it exits. What a bummer - the CD now is useless because I
previously used Windows Updates.

Problem began when I upgraded my Sony VAIO PCG-GRT170 notebook
(purchased August 2003, WinXP-Home installed) by installing a
larger/faster hard drive and performing a clean install of WinXP-Pro
(retail version). I prepared for the upgrade by going to Sony's
support site and downloading its proprietary drivers for the VAIO
notebook, and I had it up and functioning. My first USB2 devices
(Compact Flash readers) worked well after the upgrade. However, my
Canon LiDE 80 USB scanner didn't function even after I reinstalled its
software (CanoScan ToolBox couldn't recognize that the USB scanner was
attached).

A solution commonly suggested was to go into Device Manager, uninstall
the USB hub, uninstall the USB Host Controller, reboot, and then let
Windows reinstall the necessary drivers. Apparently that was my
downfall (although something probably was already wrong when CanoScan
Toolbox couldn't recognize its scanner). I now have lost my USB
Enhanced Host Controller as well as the plain USB Host Controller
because I uninstalled them.

When I now connect any USB device, Windows says, "The device is not
configured correctly. (Code 1) To reinstall the drivers for thos
device, click Reinstall Drivers." However, its wizard asks to connect
to the Internet to search for appropriate drivers, but later reports,
"Cannot install this hardware. The hardware was not installed because
the wizard cannot find the necessary software."

When I insert the Windows CD and point the wizard to its i386 folder
(containing usb.in, ubehci.sy, usbuhci.sy, and ubstor.in files), it
again reports that it cannot find the necessary software.

Why can't Windows XP-Pro reinstall its USB drivers? How do I get rid
of this new monster and get back the nice notebook I used to love so
much?
 
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G

GHalleck

camera said:
My problem:
Windows XP Professional (with Service Pack 2, and all subsequent
critical updates as of 6 Sept 2006) is unable to reinstall its drivers
for my USB devices. I used to have them functioning earlier this
week, but not any more.

My retail WinXP-Pro (with SP1) CD is useless for a repair installation
- it states that my current version is later than the CD version, and
then it exits. What a bummer - the CD now is useless because I
previously used Windows Updates.

Problem began when I upgraded my Sony VAIO PCG-GRT170 notebook
(purchased August 2003, WinXP-Home installed) by installing a
larger/faster hard drive and performing a clean install of WinXP-Pro
(retail version). I prepared for the upgrade by going to Sony's
support site and downloading its proprietary drivers for the VAIO
notebook, and I had it up and functioning. My first USB2 devices
(Compact Flash readers) worked well after the upgrade. However, my
Canon LiDE 80 USB scanner didn't function even after I reinstalled its
software (CanoScan ToolBox couldn't recognize that the USB scanner was
attached).

A solution commonly suggested was to go into Device Manager, uninstall
the USB hub, uninstall the USB Host Controller, reboot, and then let
Windows reinstall the necessary drivers. Apparently that was my
downfall (although something probably was already wrong when CanoScan
Toolbox couldn't recognize its scanner). I now have lost my USB
Enhanced Host Controller as well as the plain USB Host Controller
because I uninstalled them.

When I now connect any USB device, Windows says, "The device is not
configured correctly. (Code 1) To reinstall the drivers for thos
device, click Reinstall Drivers." However, its wizard asks to connect
to the Internet to search for appropriate drivers, but later reports,
"Cannot install this hardware. The hardware was not installed because
the wizard cannot find the necessary software."

When I insert the Windows CD and point the wizard to its i386 folder
(containing usb.in, ubehci.sy, usbuhci.sy, and ubstor.in files), it
again reports that it cannot find the necessary software.

Why can't Windows XP-Pro reinstall its USB drivers? How do I get rid
of this new monster and get back the nice notebook I used to love so
much?

Because USB is typically driven off the chipset, any Sony USB
drivers should have been provided by Sony, in the first place.
At least this is the place where one should first look for a
solution instead of the Windows XP installation cdrom or the
Microsoft website. Suitable drivers can be found on the cdrom
if the product or device had gone "legacy".
 
Q

q_q_anonymous

camera said:
My problem:
Windows XP Professional (with Service Pack 2, and all subsequent
critical updates as of 6 Sept 2006) is unable to reinstall its drivers
for my USB devices. I used to have them functioning earlier this
week, but not any more.

My retail WinXP-Pro (with SP1) CD is useless for a repair installation
- it states that my current version is later than the CD version, and
then it exits. What a bummer - the CD now is useless because I
previously used Windows Updates.

Problem began when I upgraded my Sony VAIO PCG-GRT170 notebook
(purchased August 2003, WinXP-Home installed) by installing a
larger/faster hard drive and performing a clean install of WinXP-Pro
(retail version). I prepared for the upgrade by going to Sony's
support site and downloading its proprietary drivers for the VAIO
notebook, and I had it up and functioning. My first USB2 devices
(Compact Flash readers) worked well after the upgrade. However, my
Canon LiDE 80 USB scanner didn't function even after I reinstalled its
software (CanoScan ToolBox couldn't recognize that the USB scanner was
attached).

A solution commonly suggested was to go into Device Manager, uninstall
the USB hub, uninstall the USB Host Controller, reboot, and then let
Windows reinstall the necessary drivers. Apparently that was my
downfall (although something probably was already wrong when CanoScan
Toolbox couldn't recognize its scanner). I now have lost my USB
Enhanced Host Controller as well as the plain USB Host Controller
because I uninstalled them.

When I now connect any USB device, Windows says, "The device is not
configured correctly. (Code 1) To reinstall the drivers for thos
device, click Reinstall Drivers." However, its wizard asks to connect
to the Internet to search for appropriate drivers, but later reports,
"Cannot install this hardware. The hardware was not installed because
the wizard cannot find the necessary software."

When I insert the Windows CD and point the wizard to its i386 folder
(containing usb.in, ubehci.sy, usbuhci.sy, and ubstor.in files), it
again reports that it cannot find the necessary software.

Why can't Windows XP-Pro reinstall its USB drivers? How do I get rid
of this new monster and get back the nice notebook I used to love so
much?

you could keep trying with the usb uninstall and reinstall..
Get the order right: uninstall - periph,composite,hub,controller
http://www.usbman.com/Guides/Cleanup Device Manager Safe Mode.htm

Create a Win XP SP2 CD from your SP1 CD (a procedure called
slipstreaming). This can be done manually, or perhaps with a program
like autostreamer.

I guess you can't remove sp2.(intending on doing so temporarily)

You could reinstall windows.
note- I think NT replaces as oppose to 9x that overwrites.


Any never buy a Sony computer!!
With at least one of their VAIO laptops they reportedly cripped the
BIOS so it only ran windows.
With a VAIO desktop, I know a guy that called them, and they said that
they've set traps in the computer, and if he even opens it they will
know and it'll void the warranty. (Dell may say don't open it, but they
will still fix it if you do! I know a guy whose Dell was a mess isnide
when he returned it. And they fixed it)
Sony also had issues with their drivers. Very limited availability,
very slow to release them.
 
G

Guest

Go to the chipset mfg web site (probably intel),downloads,chipset software,
download the chipset installation utility.If unsure,download thier chipset
ident-
ification utility,or type in search at intel for it.
 
N

NoStop

My problem:
Windows XP Professional (with Service Pack 2, and all subsequent
critical updates as of 6 Sept 2006) is unable to reinstall its drivers
for my USB devices. I used to have them functioning earlier this
week, but not any more.

My retail WinXP-Pro (with SP1) CD is useless for a repair installation
- it states that my current version is later than the CD version, and
then it exits. What a bummer - the CD now is useless because I
previously used Windows Updates.

Problem began when I upgraded my Sony VAIO PCG-GRT170 notebook
(purchased August 2003, WinXP-Home installed) by installing a
larger/faster hard drive and performing a clean install of WinXP-Pro
(retail version). I prepared for the upgrade by going to Sony's
support site and downloading its proprietary drivers for the VAIO
notebook, and I had it up and functioning. My first USB2 devices
(Compact Flash readers) worked well after the upgrade. However, my
Canon LiDE 80 USB scanner didn't function even after I reinstalled its
software (CanoScan ToolBox couldn't recognize that the USB scanner was
attached).

A solution commonly suggested was to go into Device Manager, uninstall
the USB hub, uninstall the USB Host Controller, reboot, and then let
Windows reinstall the necessary drivers. Apparently that was my
downfall (although something probably was already wrong when CanoScan
Toolbox couldn't recognize its scanner). I now have lost my USB
Enhanced Host Controller as well as the plain USB Host Controller
because I uninstalled them.

When I now connect any USB device, Windows says, "The device is not
configured correctly. (Code 1) To reinstall the drivers for thos
device, click Reinstall Drivers." However, its wizard asks to connect
to the Internet to search for appropriate drivers, but later reports,
"Cannot install this hardware. The hardware was not installed because
the wizard cannot find the necessary software."

When I insert the Windows CD and point the wizard to its i386 folder
(containing usb.in, ubehci.sy, usbuhci.sy, and ubstor.in files), it
again reports that it cannot find the necessary software.

Why can't Windows XP-Pro reinstall its USB drivers? How do I get rid
of this new monster and get back the nice notebook I used to love so
much?

Look at installing Linux on that laptop. You'll end up with a powerful,
stable and very secure system that knows how to work with USB, unlike
Windoze.

--
A Windows user finally clues in and sets up a dual boot system and loves
it!:

http://www.winxperts.net/forums/index.php?showtopic=1377

The ULTIMATE Windoze Fanboy:

http://video.google.com/videoplay?docid=-2370205018226686613

The New and Improved Ballmer:


Is this a modern day equivalent of a Nazi youth rally?:

http://www.ntk.net/media/developers.mpg

A 3D Linux Desktop (video) ...


View Some Common Linux Desktops ...
http://shots.osdir.com/
 
D

DandyDon

Launch XP's Help and Support Center, type 'Extract a File on aWindows CD' in
the search box. Read and follow the instructions. I would extract the USB
driver files to a folder in My Documents, then use CD burning software to
burn them to CD.

Then open Device Manager, click on the controllers, and update the drivers.
Good Luck
 
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R

Ron Martell

camera critter said:
My problem:
Windows XP Professional (with Service Pack 2, and all subsequent
critical updates as of 6 Sept 2006) is unable to reinstall its drivers
for my USB devices. I used to have them functioning earlier this
week, but not any more.

My retail WinXP-Pro (with SP1) CD is useless for a repair installation
- it states that my current version is later than the CD version, and
then it exits. What a bummer - the CD now is useless because I
previously used Windows Updates.

Problem began when I upgraded my Sony VAIO PCG-GRT170 notebook
(purchased August 2003, WinXP-Home installed) by installing a
larger/faster hard drive and performing a clean install of WinXP-Pro
(retail version). I prepared for the upgrade by going to Sony's
support site and downloading its proprietary drivers for the VAIO
notebook, and I had it up and functioning. My first USB2 devices
(Compact Flash readers) worked well after the upgrade. However, my
Canon LiDE 80 USB scanner didn't function even after I reinstalled its
software (CanoScan ToolBox couldn't recognize that the USB scanner was
attached).

A solution commonly suggested was to go into Device Manager, uninstall
the USB hub, uninstall the USB Host Controller, reboot, and then let
Windows reinstall the necessary drivers. Apparently that was my
downfall (although something probably was already wrong when CanoScan
Toolbox couldn't recognize its scanner). I now have lost my USB
Enhanced Host Controller as well as the plain USB Host Controller
because I uninstalled them.

When I now connect any USB device, Windows says, "The device is not
configured correctly. (Code 1) To reinstall the drivers for thos
device, click Reinstall Drivers." However, its wizard asks to connect
to the Internet to search for appropriate drivers, but later reports,
"Cannot install this hardware. The hardware was not installed because
the wizard cannot find the necessary software."

When I insert the Windows CD and point the wizard to its i386 folder
(containing usb.in, ubehci.sy, usbuhci.sy, and ubstor.in files), it
again reports that it cannot find the necessary software.

Why can't Windows XP-Pro reinstall its USB drivers? How do I get rid
of this new monster and get back the nice notebook I used to love so
much?

First of all, you should create a new Windows XP Installation CD with
Service Pack 2 slipstreamed into it. That could come in handy for
later problems if not for the current one.
http://www.winsupersite.com/showcase/windowsxp_sp2_slipstream.asp
http://www.helpwithwindows.com/WindowsXP/winxp-sp2-bootcd.html
http://www.msfn.org/articles.php?action=show&showarticle=49

As for your USB related problems, try this. Open Control Panel -
System - Hardware - Device Manager. Expand the "Universal Serial Bus
Controllers" category (click on the + sign), right-click on each item
in the category in turn and select Uninstall. When all items in the
category have been uninstalled shut down and restart the computer. It
will redetect the USB items and reload the drivers. You may be asked
for a CD or for driver files at that time. When it is finished (an
addtional reboot may be necessary) your USB devices should once again
be functional.

Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2006)
On-Line Help Computer Service
http://onlinehelp.bc.ca
Syberfix Remote Computer Repair

"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."
 
D

DandyDon

Silly me-My post should have read 'Expand a File on a Windows CD' , not
'Extract a file'. Sorry.
 
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G

Guest

I had a similar problem after plugging in a generic usb 2.0 hub to my Dell
dimension 4500 (WinXP home, SP2) and "wizard cannot find the necessary
software". Fortunately, Google found an ansewr for me in
http://redcl0ud.1.forumer.com/a/xbcd-not-finding-gamepad_post385-15.html,
which suggested the problem was due to a file called usb.inf missing from
c:\Windows\inf. I found a file of the same name in c:\i386, copied it to
c:\Windows\inf, and that fixed the problem: next time I plugged in the hub,
the wizard found the drivers.

Dolphin3900
 

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