How do I get rid of this?

[Guest]

I just tried to install Norton Antivirus Corporate Edition 7.5 on my 2001
dell pc with windows xp. The installation messed up halfway through and I
had to reboot. Now there are some problems. 1) When I try to reinstall it
says ithe reinstallation was successful, but nothing was actually
reinstalled, 2)when I try to uninstall it, it won't let me,(I click the
remove button but nothing happens) 3)"add/remove programs" doesn't work on
that program,(even in Safe mode).
I downloaded a free 30-day trial of Mcafee virus protection, but it won't
let me fully install until I have uninstalled Norton... which doesn't even
work.
What should I do?
Please help.
I am so frustrated.
Thank you!

 

[Tom [Pepper] Willett]

You should be checking at Symantec's web site:
http://service1.symantec.com/SUPPOR...2002729b8?OpenDocument&src=bar_sch_nam&seg=ag


|I just tried to install Norton Antivirus Corporate Edition 7.5 on my 2001
| dell pc with windows xp. The installation messed up halfway through and I
| had to reboot. Now there are some problems. 1) When I try to reinstall
it
| says ithe reinstallation was successful, but nothing was actually
| reinstalled, 2)when I try to uninstall it, it won't let me,(I click the
| remove button but nothing happens) 3)"add/remove programs" doesn't work on
| that program,(even in Safe mode).
| I downloaded a free 30-day trial of Mcafee virus protection, but it won't
| let me fully install until I have uninstalled Norton... which doesn't even
| work.
| What should I do?
| Please help.
| I am so frustrated.
| Thank you!
|

 

[deebs]

I just tried to install Norton Antivirus Corporate Edition 7.5 on my 2001
dell pc with windows xp. The installation messed up halfway through and I
had to reboot. Now there are some problems. 1) When I try to reinstall it
says ithe reinstallation was successful, but nothing was actually
reinstalled, 2)when I try to uninstall it, it won't let me,(I click the
remove button but nothing happens) 3)"add/remove programs" doesn't work on
that program,(even in Safe mode).
I downloaded a free 30-day trial of Mcafee virus protection, but it won't
let me fully install until I have uninstalled Norton... which doesn't even
work.
What should I do?
Please help.
I am so frustrated.
Thank you!

Yeh - I agree with Tom's post.

While there is a great deal of wisdom and experience within this NG do
we really want Windows (a proprietary product) experts to advise in
Symantec (another propriatary product) brended stuff?

Isn;t there a reasoned cause to consult with the brandholder first and
foremost? After all, it probably counts as part of the brand holders
responsibility to their own customers?

 

[Vanguard]

I just tried to install Norton Antivirus Corporate Edition 7.5 on my 2001
dell pc with windows xp. The installation messed up halfway through and I
had to reboot. Now there are some problems. 1) When I try to reinstall
it
says ithe reinstallation was successful, but nothing was actually
reinstalled, 2)when I try to uninstall it, it won't let me,(I click the
remove button but nothing happens) 3)"add/remove programs" doesn't work on
that program,(even in Safe mode).
I downloaded a free 30-day trial of Mcafee virus protection, but it won't
let me fully install until I have uninstalled Norton... which doesn't even
work.

Use the RNAV utility from Symantec to remove the remnant portions of NAV
that are installed.

 

[kenny]

I hope this is a lesson to you to never ever install a norton program again