How do I find what error a print job has run into?

R

Rob Richardson

Greetings!

I have a Datamax I-4308 label printer on a server running the Windows
2000 Server operating system. The user typically sends jobs of several
hundred pages (1 page per label) to the printer. Most of the time it
works well. Occasionally, though, printing will stop for no known
reason. Checking the print queue on the server, I see the job status
as "Error - Printing". I have not found how to get details about the
error. Is there some way through the standard printer job screen? Do
I need some third-party tool? Do I need to write my own tool to query
the queue?

Thanks very much!

Rob Richardson
 
C

Cari \(MS-MVP\)

Anything in the Event Viewer (Control Panel, Admin Tools, Event Viewer)
 
R

Rob Richardson

Cari said:
Anything in the Event Viewer (Control Panel, Admin Tools, Event Viewer)
Click to expand...

Nothing. I can't believe that I can look at the printer queue and see
a job with an error, but I can't find out what the error is! There has
got to be a way.

Rob
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

Server 2003 32-bit Queue with XP Pro 64-bit 9
Print job won't cancel 1
Terminating a Hanging Printing job 1
Print jobs don't delete 1
Changing print destination after a job has already been submitted 3
What makes Printer Queue occur 1
Windows deleting print jobs in the print spooler 1
Print Queue problem 1

Top