Print jobs don't delete

[Guest]

Frequently when I delete a print job, it does not delete out of the printers
print queue. The Status in the print queue is "Deleting - Printing" but it
never deletes the print job. If I try to print another job, it is stuck
behind the deleting job and will not print. I have had this problem both when
I send a print job to a printer connected directly to my computer or when I
send a print job thru my wireless print server.

How can I clear the print queue so that I may print to it again?

Is there a way to manually delete the print file?

Thanks,

Gerry

 

[Guest]

Instructions for clearing print jobs from the queue:

Pause the print queue:
In the print queue screen click Printer in the menu bar.
Click Pause Printing (a checkmark will appear before Pause Printing).

Cancel a single print job (usually the top print document) in the queue:
Highlight the top print job in the list.
Click Document, then Cancel (this cancels only the one highlighted document).
If you cannot get the top print job to disappear, you may have to recycle
the printer once or twice to clear the memory of the printer completely. To
Recycle the
printer, turn off the power, wait 30 seconds and plug it back in.

OR:
Purge all print jobs in the queue: (requires special privileges)
Click Printer, then Purge Print Documents.
The entire list of print jobs should disappear.

Unpause (restart) the print queue:
(Remember to unpause the queue or the job won't print!!)
Click Printer, then Pause Printing (checkmark now disappears from Pause
Printing option)
Exit print queue screen.

Try printing a second time.