Hi Susans_Husband,
you have to change the default PST file.
Please create a new PST file under "File/New/Personal Folder (PST)"
Save this PST on the Desktop, because you can delete it later.
The name of the PST file should be NOT "Personal Folder" (you will be ask 2
times for a name), the name could be only "Folder"
After you created this new "Folder" PST, you can change the default folder
under "Tools/Email-Accounts/Show existing and available Email-Accounts" and
click on "next".
In the left corner you can change the delivery folder in the listbox. Change
the setting from "Personal Folder" to "Folder" (now you know why it is
better not to use the same name twice ;-)
Confirm everything with OK, restart Outlook, confirm also all notifications
with "OK" and now you can delete the email in your "Outbox". After you
delete the email, go again to "Tools/Email-Accounts/Show existing and
available Email-Accounts" and click on "next".
In the left corner you can change the delivery folder in the listbox. Change
the setting back from "Folder" to "Personal Folder".
Confirm everything with OK, restart Outlook, confirm also all notifications
with "OK" and now you can delete the "Folder" PST under
"File/Datafilemanagement/Data files".
Close Outlook and now you can delete the PST file from your Desktop, open
Outlook and normally everything must be OK.
Hope it will also work on your PC. ;-)